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Filter not functioning properly after update

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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
Petter(@petter)
5 Posts
Customers
November 21, 2019, 15:09

Hi,

After the update to 2.2.3 we've noticed that the filter no longer resets correctly.

our website: prettysweet.no/butikk

Try pressing the checkpoint"Lyd", then"resett" the filter. It now only display two categories.

How do we fix this?

 

And another thing, we would very much like the filter to be static, not remove any options while filtering. How can we achieve this?

 

Thanks

Best,
Petter

 

#1
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
November 22, 2019, 10:30

Hello Petter

Please  drop me wp-admin access(  https://c2n.me/42BAoj4.png )  I will  check  it

#2
Petter(@petter)
5 PostsTopic Author
Customers
November 24, 2019, 17:32

Hi,

Thanks, done.

#3
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
November 25, 2019, 12:34

Hello

Very strange!

Did  you customize  code?

Please  drop  me  FTP  access - https://c2n.me/42BAoj4.png

#4
Petter(@petter)
5 PostsTopic Author
Customers
November 27, 2019, 10:06

Hi,

Not for your plugin.

I've added the access

Thanks

#5
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
November 28, 2019, 11:24

Hello

I checked  the  filter. It seems that all functions work correctly.  I did not find the cause of the error

Can I disable  plugins/theme  to  test?

#6
Petter(@petter)
5 PostsTopic Author
Customers
November 30, 2019, 11:46

Yes please

#7
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
December 2, 2019, 12:23

Hello Petter

It seems that this theme is incompatible with Ajax mode.

Please  disable  ajax  mode - https://c2n.me/44SEYF8.png and do test.

I did  test  with another theme - https://c2n.me/44SEUDf

#8
Petter(@petter)
5 PostsTopic Author
Customers
December 2, 2019, 15:11

Hi Pablo,

Thank you very much for your help, much appreciated!
Strange that this would be triggered after the update tho

#9
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
December 3, 2019, 10:24

Hello Petter

Yes, this is strange! Perhaps you activated Ajax mode after updating the plugin or updated the theme

#10