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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.

Hello,

I am having an issue with the filter option positioning.

When i click the second filter, the arrangement of the filter changes. We want it to be fixed.

Please try it yourself on the link below to help you understand better . https://drive.google.com/file/d/1atzG7cyGSTOC_i-BUysggpzUOiNb4aq6/view?usp=sharing

Here is the link too : https://staging-products.rtknits.com/t-shirt-4/?swoof=1&pa_t-shirt-parts=half-moon

Credentials: client/client

Explanation: When you click on Bottom Hem, You will see the menu filter changes, and the"Bottom Hem" filter is taking the first position instead of"half-moon"

Grateful if we can find a fix for that.

Waiting for your  response Pablo.

Kind Regards,

Sarju

 

How can we achieve that?

 

https://staging-products.rtknits.com/t-shirt-4/?swoof=1&pa_t-shirt-parts=half-moon

Hello

Please paste your license key here - https://share.pluginus.net/image/i20230222134241.png -> https://share.pluginus.net/image/i20230222134511.png

I can't check this page, your site requires access

Hi Pablo,

The credentials are on top :

username: client

password: client

We bought the plugin last year around 11 June with the username : Sarju.d@temonite.com

I am checking the package, there is a folder license but could not find it there.

Can you help in finding the license?

 

Kind Regards,

Sarju

I managed to get the code.

Pasted it in the private section.

Sorry email used was sarju.rtknits@gmail.com

 

Hope to get your response very soon.

Hello

Please disable this option - https://share.pluginus.net/image/i20250207103617.png

Thanks a lot Pablo.

Welcome;)