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Filter Issues on mobile (product pictures are not loading + filter missing)

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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
Matix(@matix)
3 Posts
Customers
November 17, 2020, 23:56

Hi,

Everything was running well since 2 days ago, but for some reason whenever the plugin is activated all product pictures + filter options disappear on mobile. On desktop everything works fine.

Can anyone help me to resolve the issue? I would like to upgrade to the paid version soon. Thank you

#1
Matix(@matix)
3 PostsTopic Author
Customers
November 18, 2020, 00:30

Here the link to the website: https://thehamoneria.com/shop/

#2
Matix(@matix)
3 PostsTopic Author
Customers
November 18, 2020, 02:58

I had to disable the plugin since the product pictures were not loading on the desktop as well. Any idea without turning the plugin on due to customers placing orders?

#3
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
November 18, 2020, 13:12

Hello

pleaseĀ  check option - Advanced->Options- https://c2n.me/49RXN0N.png

Check your browser console(F12) - it might be a JS error

#4