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filter is not working. help set up

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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
leyako(@leyako)
12 Posts
Customers
September 15, 2022, 15:15

filter is not working. help set up

I unfortunately do not understand how to add photos and videos. I can also provide temporary access to the admin panel

 

https://leyakoreya.ee/shop

 

 

 

#1
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
September 16, 2022, 10:27

Hello

 

For screenshots and videos, you can use data transfer services via the link

Looks like my filter is disabled on your site

#2
leyako(@leyako)
12 PostsTopic Author
Customers
September 16, 2022, 11:48

https://we.tl/t-V5M71xGif3

Hello!
Yes, I disabled the plugin (Purchased) because it does not work and on devices (Smartphone and tablet) the huge filter icon looks terrible.

I'm not a developer and if you can set up your plugin correctly for me, I'd appreciate it.

#3
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
September 16, 2022, 12:41

Please paste your license key here - https://share.pluginus.net/image/i20210618130558.png -> https://share.pluginus.net/image/i20210618130614.png

Watch  this  video - https://products-filter.com/video#kmrp4dAsrrw

 it does not work and on devices (Smartphone and tablet) the huge filter icon looks terrible. - Disable JS  optimization

if you can set up your plugin correctly for me - Unfortunately plugin customization is not included in support. But I'll be happy to help you with that. After you watch the video, try setting up the plugin and if you have any questions, write to me

#4