PluginUs.Net - Business Tools for WooCommerce and WordPress

[realize your idea - make your dreams come true]

Support Forum

You need to log-in to create request (topic) to the support

Filter does not work on Mobile

The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday. If you have problems with registration ask help on contact us page please
If you not got email within 24~36 business hours, firstly check your spam box, and if no any email from the support there - back to the forum and read answer here. DO NOT ANSWER ON EMAILS [noreply@pluginus.net] FROM THE FORUM!! Emails are just for your info, all answers should be published only here.
The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
undergroundretail123(@undergroundretail123)
51 Posts
Customers
August 1, 2021, 19:31

Hi

We have the demo version and it is working well on the Desktop version. On Mobile the filters do not return any results -"no products were found matching your selection" - (used"Black" as a test on our footwear products)

Regards

Peter

#1
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
August 2, 2021, 11:46

Hello Peter

Please  drop me  exact  link to the  issue

#2
undergroundretail123(@undergroundretail123)
51 PostsTopic Author
Customers
August 2, 2021, 13:01

Hello Pablo

What data goes in the Insert image link above

#3
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
August 3, 2021, 10:57

Hello

What data goes in the Insert image link above - Unfortunately, I did not understand this question.

Please  drop  me  the  link to  your page  with the  filter, I will  check  this  error

#4
undergroundretail123(@undergroundretail123)
51 PostsTopic Author
Customers
August 3, 2021, 11:41

https://staging.underground-england.com/product-category/fashion-lifestyle/clothing/halfmoon-skirts/?swoof=1&pa_colour=red&really_curr_tax=586-product_cat

#5
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
August 3, 2021, 13:36

Hello

I  did a test  - https://share.pluginus.net/video/v20210803143423.mp4 AND  https://c2n.me/4cTpJCj

#6
undergroundretail123(@undergroundretail123)
51 PostsTopic Author
Customers
August 3, 2021, 14:30

Hi Pablo

Thanks but Malwarebytes is preventing the viewing of these links - advises there is Trojan virus on the site

#7
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
August 4, 2021, 10:24

Hello

Try  it please - https://drive.google.com/file/d/1cWgLXVgtHNSmwSMX_9lD9WKc4HAWf5VX/view?usp=sharing

#8