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Filter does not recognize which category

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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.

Hello,
I have a product filter but the filter does not recognize which category I am in, do you have the option to log in and look at my admin settings?

The filter itself works well, but it is when you visit a category page that the filter does not recognize that you are on the category page, It interprets it as I am in the page that shows all products?

Hello

Please drop me exact link to the issue

Hello again,

Here you have three different links.

These two categories are subcategories of Swedish Snus
Original Portion: https://snusnpouches.com/original-portion/
You can use this account to login: (This account is not admin)
Username: Demo
Password: Demoforyou!

Hello

Please check these options on  Advanced->Options - https://share.pluginus.net/image/i20240930114321.png

And do a test

Hi again,  I have done that but still not working.

If it is safe to give my admin information here to you? If so could you please log in and check?

Hello

ok! Please add wp-admin access - https://share.pluginus.net/image/i20230222134241.png ->https://share.pluginus.net/image/i20230222134615.png

Ok now you have it!

Hello

oK! Please disable this plugin - https://share.pluginus.net/image/i20241002113153.png

if no luck - disable cache

if no luck - disable this option - https://share.pluginus.net/image/i20241002113352.png

It still doesn't work...
It is also important for me to be able to display my brands so do not want to remove Perfect Brands.

Had an older filter that handled it well but yours is nicer.

Please help me solve this problem and I would be eternally grateful!

Hello

Please add ftp access - https://share.pluginus.net/image/i20230222134241.png ->  https://share.pluginus.net/image/i20230222134615.png

I have entered admin details there now, anything else you want?

Hello

Yes. I need FTP access. You can ask your hosting support about it.