Quote from Pablo Borysenco on March 22, 2023, 12:04

Hello

Please  drop me  exact link to the  issue

Quote from 3rdstudio on March 23, 2023, 20:22

I replied to the email I received for this reply with the link, let me know if I need to provide it here, and if so, how to do so privately.

Quote from Pablo Borysenco on March 24, 2023, 11:00

Hello

To add  a private  data - https://share.pluginus.net/image/i20230222134241.png ->https://share.pluginus.net/image/i20230222134615.png

Quote from 3rdstudio on March 27, 2023, 18:11

Thanks! I just provided the link. On that page the filter is expanded on load on both desktop and mobile. We would prefer it be collapsed on load for mobile.

Quote from 3rdstudio on March 27, 2023, 20:47

... and just updated the private data with the order id in case you need that.

Quote from Pablo Borysenco on March 28, 2023, 11:18

Hello

Please  add  correct  license  key(to get  it - https://codecanyon.net/downloads -> https://c2n.me/49ZXJv0.png)

Update  the  plugin  to  latest  version - https://products-filter.com/how-to-make-auto-update-for-wordpress-plugins-and-themes-bought-on-envato

Quote from 3rdstudio on March 29, 2023, 00:31

We've updated to the latest version, 3.3.2, but the issue remains.

How do we make it so that the filter is collapsed on page load on mobile and expanded on page load for desktop?

Note that we do already have Mobile mode set to 'yes' in the widget.

Quote from Pablo Borysenco on March 29, 2023, 11:49

Hello

Please  add  correct  license  key- https://share.pluginus.net/image/i20230222134241.png ->https://share.pluginus.net/image/i20230222134615.png

We do not support products without the license

Quote from 3rdstudio on March 29, 2023, 18:15

Sorry, I thought the order id is what you were looking for.

I've pasted the entire license certificate into that private data box.

If you need something different, please explain in detail where I can find it.

Quote from Pablo Borysenco on March 30, 2023, 10:31

Hello

Please  in  Design tab try  this  option - https://share.pluginus.net/image/i20230330113119.png

Quote from 3rdstudio on March 30, 2023, 20:19

Thanks! That worked for making the filter load collapsed on mobile.

However, now on desktop it displays that same magnifying glass icon even though the filter is already expanded on desktop. And clicking the icon does nothing (well, you see a small layout shift but thats it). When looking at the code I see a div that wraps the icon (and what appears to be a second version of the filter that isn't displayed) but that div has no class or ID so I can't hook into it to set it to display:none; on desktop.

How do we hide that icon on desktop?

 

Quote from Pablo Borysenco on March 31, 2023, 11:09

Hello

Looks like you disabled it because I don't see this error

But I see your customizations - https://c2n.me/4icaLYs.png - please  delete  it   and  check  option - https://share.pluginus.net/image/i20230331120800.png - don't forget the setting from the previous post

Quote from 3rdstudio on March 31, 2023, 22:41

Sorry, I had turned on Hide auto filter by default on a staging site.

If I deleted the customizations as you suggest we'd end up with 2 filters displayed on desktop.

Again, the goal was to have the expanded filter always show on desktop and a collapsed filter display on load on mobile. In order to do that, we added the filter as widget in a sidebar to be used on desktop, and then enabled Set filter automatically to provide a "collapsed on load" filter on mobile that appears at the top of the page. The display:none; we added was to hide the filter "set automatically" on desktop.

Since it doesn't seem there is a way to completely hide the "set automatically" filter via settings, we've added this...

@media (min-width: 960px) {

    .content-sidebar-wrap main .woof_show_auto_form {

    display: none!important;

    }

}

... in order to override the plugin's...

.woof_hide_auto_form {

    display: inline-block!important;

}

... with greater specificity.

That seems to have accomplished what we're looking for. Thanks for your help!

Quote from Pablo Borysenco on April 3, 2023, 11:09

Hello

Welcome;)

Since it doesn't seem there is a way to completely hide the"set automatically" filter via settings, we've added this... - Here is the setting - https://share.pluginus.net/image/i20230403120855.png