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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
leomachado(@leomachado)
3 Posts
Customers
February 22, 2022, 22:11

Hello, I have a problem on the site, when I access an attribute link, it does not appear in the filter, for example:

-------------------------------------------------- - slug ----- attribute
https://stg.guiadaalma.com.br/terapias/reiki/
This way the filter does not appear.

But if I put it this way it appears
https://stg.guiadaalma.com.br/terapias/reiki/?swoof=1

How can we solve this problem?

#1
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
February 23, 2022, 12:49

Hello

Unfortunately I can't check it because your site is down.

#2
leomachado(@leomachado)
3 PostsTopic Author
Customers
February 23, 2022, 19:03

Can you check again? I've disable now httpauth from our staging site.

#3
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
February 24, 2022, 14:11

Hello

On the taxonomy page, the plugin only shows the child elements of the current taxonomy. If the taxonomy has no child elements (e.g. attributes) this filter will be hidden

#4
leomachado(@leomachado)
3 PostsTopic Author
Customers
February 24, 2022, 19:52

Hi,

but is there any way to keep the filter? In case I want to select another attribute type on the attribute page..

Thanks

#5
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
February 25, 2022, 13:14

Hello

In case I want to select another attribute type on the attribute page.. -  In this case, you will always receive 0 products. Because on the taxonomy page you can only show products that belong to the current taxonomy. to get the products of another term, you need to redirect to another page - and this is not a filter, this is a menu

#6