Quote from Pablo Borysenco on December 8, 2022, 13:29

Hello

Support only on the forum

To  add  any private  data - https://share.pluginus.net/image/i20210618130558.png ->https://share.pluginus.net/image/i20210618130637.png

What plugin version number are you using?

1/2 - Describe it in more detail and give a link to the problem

Quote from Masih on December 16, 2022, 01:02

Hello,

please see details in the private data section.

Please let me know if you need more details.

Many thanks and kind regards,

Quote from Pablo Borysenco on December 16, 2022, 11:46

Hello

Please  update  the  plugin  to  latest  version - https://products-filter.com/how-to-make-auto-update-for-wordpress-plugins-and-themes-bought-on-envato

clear  all cache and  do a test

Quote from Masih on December 20, 2022, 19:21

Hi,

many thanks for you reply. We have trouble installing the new version 3.3.1, envato market update in

/wp-admin/network/admin.php?page=envato-market

shows an install button, however, installing fails. We tried it on our staging site and our live site. We also tried to install it manually on our staging site, by uploading the latest plugin version available in our envato download section. This also fails.

Quote from Pablo Borysenco on December 21, 2022, 11:59

Hello

In this case, write to envato support

Or  delete  the  old  version  and  install the  paid  version(all settings  wil  be saved)

Quote from Masih on December 21, 2022, 19:12

Hello Pablo,

thanks a lot for your reply and for your support.

We have installed the latest version on the staging site as you suggested. However, we still see some issues indicated in the private section.

Can you have a look please ?

Many thanks and kind regards,

Masih

Quote from Pablo Borysenco on December 22, 2022, 13:15

Hello

please write all questions in the forum

Private data field only for accesses, passwords and possibly screenshots

1 Please  fix  this   error - https://share.pluginus.net/image/i20221222103510.png It's not a conflict with my plugins, it looks like a misconfiguration of Autoptimize which is causing the JS error. This JS error can cause problems with other plugins

2  a)These are the styles of your current theme.  add CSS

#secondary .woof .woof_text_search_container input[type=search]{

padding-left: 0px;

}

b) the container has the same width, it's just that the fifth box doesn't fit the width of the sidebar. you can increase the block width

.woof .woof_color_term {

 width: 58px;

height:58px;

}

3 Yes, and this is the correct behavior, everything is as you set it up - https://c2n.me/4hqY7Fu.png

4  Yes, it may be an incompatibility with a third-party plugin. Give an example of which product does not work

Quote from Masih on December 23, 2022, 03:19

Hi Pablo,

thanks a lot for your support.

1. Ok, we will check and try to fix the autoptimize misconfiguration, thank you.
2. Ok, Thanks
3. Allright, I see. many thanks.
4. Ok, we will review this and come back to you - merci.
5. We also see a minor layout issue in the two first input fields : search by text and search by sku have different line hights. Here, same line hights would be nice. In the console, I see that this is related to the follwing,

.woof_container .woof_container_inner input[type="search"] {line-height: normal !important;}

But I am not sure how to fix this. Can you have a look please ?

Many thanks and kind regards,
Masih

Quote from Pablo Borysenco on December 23, 2022, 12:54

Hello

Try   this CSS:

#secondary .woof .woof_text_search_container input[type=search] {
padding: 9px;
padding-left: 5px;
}