Filter by SKU not working
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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
We recently upgraded from v.2.2.4.2 to v.3.3.2. Filter by SKU has stopped working since the upgrade. Attempting to filter by SKU returns all results.
Store URL is located here: https://genealogical.com/store/
SKU filter field is labeled"Search by Item #" test by using"2364" which is one of our bestsellers.
Resulting filter URL is: https://genealogical.com/store/?gpc_search=1&woof_sku=2364 you can see that all results are returned.
Have attempted to clear cache, have reassembled data file, have disabled and re-enabled Searching by SKU extension, still having the same issue.
Hello
Please paste your license key here - https://share.pluginus.net/image/i20230222134241.png -> https://share.pluginus.net/image/i20230222134511.png and FTP+wp-admin access - https://share.pluginus.net/image/i20230222134615.png
I've provided the requested information, please let me know when you've had a chance to take a look.
Hello
I can't check your site - https://c2n.me/4itIVE3.png
I added my IP in private data
OR i can give you instructions on how to fix it
Thank you, I've whitelisted your IP address so you should be able to access the site now.
Hello
Please do a test
Thank you! Yes, it is working again now!
Hello
Great! Welcome;)