PluginUs.Net - Business Tools for WooCommerce and WordPress

[realize your idea - make your dreams come true]

Support Forum

You need to log-in to create request (topic) to the support

filter bug

The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday. If you have problems with registration ask help on contact us page please
If you not got email within 24~36 business hours, firstly check your spam box, and if no any email from the support there - back to the forum and read answer here. DO NOT ANSWER ON EMAILS [noreply@pluginus.net] FROM THE FORUM!! Emails are just for your info, all answers should be published only here.
The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
Mohammed(@mohammed-5)
6 Posts
Customers
July 29, 2021, 12:34

I have purchased yoiur plugin to be used on my website.

the problem is filter shows on filter by categories it shows categories which are not applicable on that category page and filter by brand, brands which are not applicable for that page. how do i fix this

 

#1
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
July 30, 2021, 10:41

Hello

Please  paste your license key here - https://share.pluginus.net/image/i20210618130558.png -> https://share.pluginus.net/image/i20210618130614.png

Check  options - https://share.pluginus.net/image/i20210730114036.png

Drop me  exact  link to the  issue

#2
Mohammed(@mohammed-5)
6 PostsTopic Author
Customers
August 1, 2021, 07:57

Added the username and password on the private column
Hair – Kaial

actually issue is on all the categories tab

filter by brands or categories are shown which are not included in the category

#3
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
August 2, 2021, 11:39

Hello

Please  update  the  plugin  to the latest  version -  https://products-filter.com/how-to-make-auto-update-for-wordpress-plugins-and-themes-bought-on-envato/

#4