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Filter attribute is not working correctly.

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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
Nicklaus(@nicklaus)
7 Posts
Customers
August 23, 2019, 02:22

Hello,

I have tree issues with the paid version of plugin.

I am trying to put together a simple diamond search and all my attributes in place (shape, cut, condition, carat, etc) but when I change my filters only three products shows as you can see in the following links:

in shop I only used the widget

and under Diamond I used

[woof sid="auto_shortcode" ]
[woof_products per_page=20 columns=5 is_ajax=1 ]

http://www.moderndiamondco.com/shop/

http://www.moderndiamondco.com/diamond/

In the URL a paged=1 is added, when I remove that I get all my products but otherwise I get only three products.

in setting --> option my product per page is set to -1 to prevent pagination but I am still getting this problem somehow.

 

2. Also in mobile the shop filters gets hidden and I have no option to turn it on or at least put it in a toggle menu.

 

3. The reset button does not work.

 

Please help.

Thanks in advance.

Last edited on August 23, 2019, 02:25 by Nicklaus · #1
Nicklaus(@nicklaus)
7 PostsTopic Author
Customers
August 23, 2019, 04:08

I turned off"try to ajaxify" option and now its working better but when i change price it breaks again.

#2
Nicklaus(@nicklaus)
7 PostsTopic Author
Customers
August 23, 2019, 04:36

I need to use the ajax feature.

#3
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
August 23, 2019, 13:27

Hello

your purchase key can not be validated, please login into codecanyon account and duplicate your message there on the plugin forum, just copy/paste

#4
Nicklaus(@nicklaus)
7 PostsTopic Author
Customers
August 24, 2019, 05:38

Hello, I sent my request through code canyon comment section.

#5
Nicklaus(@nicklaus)
7 PostsTopic Author
Customers
August 26, 2019, 00:23

Sir, will you be able to help me? I added my question to the comment section of code canyon.

#6
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
August 26, 2019, 16:51

Hello

Please  disable  ajax mode - https://c2n.me/43gKJdb.png

Check  option - https://c2n.me/43gKPnO.png

#7
Nicklaus(@nicklaus)
7 PostsTopic Author
Customers
August 26, 2019, 21:07

The reason i. Ought this plugin is because of ajax feature, how different is it from a woocommerce regular filter if i turn off ajax?

#8
Nicklaus(@nicklaus)
7 PostsTopic Author
Customers
August 26, 2019, 21:52

I have given you access to the site, please check if you can not resolve the issue, i would like to get a refund.

#9
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
August 27, 2019, 14:03

Hello

Ok!  Can I  deactivate plugins/theme  to test?

#10