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Extensions turn off after updating Products Filter in the Tab structure.

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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
Faiz Alam(@faiz-vizz-in)
4 Posts
Customers
March 15, 2022, 09:41

We follow below step to enable slider filter.

1. Enable Range slider for the products attributes on the Extensions tab.
2. Set Range slider on my attributes in the Tab structure and Press Save changes and alert message show"Your settings have been saved." but I did not find the range slider and all Extensions turn off.

#1
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
March 15, 2022, 16:16

Hello

Please paste your license key here - https://share.pluginus.net/image/i20210618130558.png -> https://share.pluginus.net/image/i20210618130614.png and  wp-admin access - https://share.pluginus.net/image/i20210618130637.png

#2
Faiz Alam(@faiz-vizz-in)
4 PostsTopic Author
Customers
March 17, 2022, 10:06

Everything work fine on the my staging website but not working on the live Website.  Please check and confirm us.

#3
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
March 17, 2022, 13:32

Hello

Please read  this - https://products-filter.com/lot-taxonomies-settings-page-save-options-doesn-works

#4
Faiz Alam(@faiz-vizz-in)
4 PostsTopic Author
Customers
March 17, 2022, 17:55

We have implemented your instruction on the my website but issue is still not resolved. Please check.

We follow below steps

1. Enable Range slider for the products attributes on the Extensions tab.
2. Set Range slider on my attributes in the Tab structure and Press Save changes and alert message show"Your settings have been saved." but I did not find the range slider and all Extensions turn off as well as in the advance tab Custom CSS code are wiped.

#5
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
March 18, 2022, 13:47

Hello

We have implemented your instruction on the my website but issue is still not resolved. - Perhaps your hosting limits this parameter

Please drop me  wp-admin access- https://share.pluginus.net/image/i20210618130558.png ->https://share.pluginus.net/image/i20210618130637.png

#6
Faiz Alam(@faiz-vizz-in)
4 PostsTopic Author
Customers
March 21, 2022, 13:43

We have updated access. Please rectify issue asap.

#7
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
March 22, 2022, 12:47

Hello

Please  update the  plugin  to latest  version - https://products-filter.com/how-to-make-auto-update-for-wordpress-plugins-and-themes-bought-on-envato

Yes, you have many taxonomies. in support of your hosting, ask to make this setting - https://products-filter.com/lot-taxonomies-settings-page-save-options-doesn-works

#8