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Extensions are not saved when i change platform (local/production)

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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
Gael(@gael-2)
5 Posts
Customers
August 5, 2020, 10:49

Hi, i bought premium version, i have an problem.

I activated extension when i tried on server but when i transfert my website on local all extensions are disabled.
I found your post about https://products-filter.com/lot-taxonomies-settings-page-save-options-doesn-works/ => Problem not resolved
I try to modify wp-content\plugins\woocommerce-products-filter\classes\ext.php with return true; in function is_ext_activated => Problem not resolved i have a permanent spinner i can't access to plugins.

Can you help me please because without fix i can't use your plugin and i will claim a refund.

#1
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
August 5, 2020, 12:23

Hello

Paste your license key here - https://c2n.me/43SC6rb.png -> https://c2n.me/42HBIt7.png

#2
Gael(@gael-2)
5 PostsTopic Author
Customers
August 5, 2020, 17:02

Yes i paste my licence key

#3
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
August 6, 2020, 10:14

Hello

your purchase key can not be validated, please login into codecanyon account and duplicate your message there on the plugin forum, just copy/paste

#4
Gael(@gael-2)
5 PostsTopic Author
Customers
August 6, 2020, 20:58

Oh sorry i have pasted you the good purchase code now in private data!

Last edited on August 6, 2020, 21:01 by Gael · #5
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
August 7, 2020, 12:29

Hello

So  problem  on  your  localhost.

You can  install https://wordpress.org/plugins/query-monitor/ to  get  error  text. And  check  browser console - maybe it's  JS error

#6
Gael(@gael-2)
5 PostsTopic Author
Customers
August 7, 2020, 17:27

Ok thanks this is my error :

 

wp-content\plugins\woocommerce-products-filter\ext\step_filer\index.php on line 50

Call stack:

  1. WOOF_EXT_STEP_FILTER::woof_print_applications_tabs_content()
    wp-includes/class-wp-hook.php:287
  2. WP_Hook::apply_filters()
    wp-includes/class-wp-hook.php:311
  3. WP_Hook::do_action()
    wp-includes/plugin.php:478
  4. do_action()
    wp-content/plugins/woocommerce-products-filter/views/plugin_options.php:1542
  5. include()
    wp-content/plugins/woocommerce-products-filter/index.php:3204
  6. WOOF::render_html()
    wp-content/plugins/woocommerce-products-filter/index.php:432
  7. WOOF::print_plugin_options()
    wp-includes/class-wp-hook.php:287
  8. WP_Hook::apply_filters()
    wp-includes/class-wp-hook.php:311
  9. WP_Hook::do_action()
    wp-includes/plugin.php:478
  10. do_action()
    wp-content/plugins/woocommerce/includes/admin/views/html-admin-settings.php:41
  11. include()
    wp-content/plugins/woocommerce/includes/admin/class-wc-admin-settings.php:153
  12. WC_Admin_Settings::output()
    wp-content/plugins/woocommerce/includes/admin/class-wc-admin-menus.php:271
  13. WC_Admin_Menus::settings_page()
    wp-includes/class-wp-hook.php:287
  14. WP_Hook::apply_filters()
    wp-includes/class-wp-hook.php:311
  15. WP_Hook::do_action()
    wp-includes/plugin.php:478
  16. do_action()
    wp-admin/admin.php:254
#7
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
August 10, 2020, 11:27

Hello

Try  in  file  - \wp-content\plugins\woocommerce-products-filter\ext\step_filer\index.php  add  code - https://prnt.sc/tx1i9f

global $WOOF;

Please  do test

#8