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Export product information error

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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
xtbzmf(@xtbzmf)
9 Posts
Customers
August 31, 2020, 11:15

No matter how many products I select, only one product can be exported.

#1
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
September 1, 2020, 09:33

Hello

Please paste your license key here - https://c2n.me/43SC6rb.png -> https://c2n.me/42HBIt7.png and  wp-admin access - https://c2n.me/42BAoj4.png

#2
xtbzmf(@xtbzmf)
9 PostsTopic Author
Customers
September 3, 2020, 12:25

I have submitted it, thank you

#3
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
September 4, 2020, 10:25

Hello

Please  add the link to your  site

#4
xtbzmf(@xtbzmf)
9 PostsTopic Author
Customers
September 4, 2020, 10:46

I added the information, thank you

#5
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
September 4, 2020, 13:07

Do you use some  cache  on  server side.

You can check that the export file is being created correctly - \wp-content\plugins\woocommerce-bulk-editor\ext\export\__exported_files\woobe_exported.csv

But  when you press this button - https://c2n.me/48YfCHi.png - the server gives you a cached version of the file

#6
xtbzmf(@xtbzmf)
9 PostsTopic Author
Customers
September 5, 2020, 03:47

Thanks,

I use the siteground.  I turned it on (NGINX DIRECT DELIVERY ,DYNAMIC CACHE,MEMCACHED).

So is this the reason? How to solve？

#7
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
September 7, 2020, 11:40

Hello

2 ways:

By example you can disable cahing files for csv files: https://stackoverflow.com/questions/40243633/disable-nginx-cache-for-javascript-files

But also you can change file (we will also do it in the next update to void such issue): wp-content\plugins\woocommerce-bulk-editor\ext\export\export.php - different names generates there

File: https://bulk-editor.com/wp-content/uploads/2020/09/export.zip - do not forget to unzip before placing

 

#8