Export fails
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Hello,
I'm using Bear for years without any problems, but I moved one of my site to pressable server, and the export stopped working.
When Im trying to export some data to csv, or xml the console gives back an error message. The console gives 500 internal server error.
That's what I see in the log:
[07-Nov-2023 11:29:46 UTC] PHP Fatal error: Uncaught TypeError: fputs(): Argument #1 ($stream) must be of type resource, bool given in /srv/htdocs/wp-content/plugins/woocommerce-bulk-editor/ext/export/export.php:126
Stack trace:
#0 /srv/htdocs/wp-content/plugins/woocommerce-bulk-editor/ext/export/export.php(126): fputs(false, '"ID","Sources",...')
#1 /wordpress/core/6.3.2/wp-includes/class-wp-hook.php(310): WOOBE_EXPORT->woobe_export_products_count('')
#2 /wordpress/core/6.3.2/wp-includes/class-wp-hook.php(334): WP_Hook->apply_filters('', Array)
#3 /wordpress/core/6.3.2/wp-includes/plugin.php(517): WP_Hook->do_action(Array)
#4 /wordpress/core/6.3.2/wp-admin/admin-ajax.php(188): do_action('wp_ajax_woobe_e...')
#5 {main}
thrown in /srv/htdocs/wp-content/plugins/woocommerce-bulk-editor/ext/export/export.php on line 126
Thanks for the help,
Álmos
Hello Álmos
What plugin version number are you using?
Perhaps the settings of your new server do not allow the plugin to create files
Hello Pablo,
We are using 2.1.3.3 version.
Maybe but I don't find anything related in the server settings.
Hello
Please paste your license key here - https://share.pluginus.net/image/i20230222134241.png -> https://share.pluginus.net/image/i20230222134511.png and wp-admin+ftp access - https://share.pluginus.net/image/i20230222134615.png
Hello,
I did it. Please check.
Hello
Unfortunately your key is not valid
Please update the plugin to latest version - https://bulk-editor.com/how-to-make-auto-update-for-wordpress-plugins-and-themes-bought-on-envato
Hello,
How could be that? We purchased it in Jun.7. It says: License Support Expiry Date: Thursday, December 7, 2023
Or this isn't the right key. Maybe the owner of the site gave me a wrong key.
Please check your license key here - - https://codecanyon.net/downloads -> https://c2n.me/49ZXJv0.png
Hello,
I've updated the purchase code. It should be good now.
Thanks,
Álmos
Hello Álmos
Please check your SFTP access
Sorry, we reached a limit and It dind't saved your access. I gave mine. It should work now.
unfortunately I can't connect. Perhaps you have an IP restriction(added to private data)
And there may also be a problem with the plugin due to server settings, permission for the wp-content folder. My plugin can't open the file for writing. In this case, you should check your security settings
Yeah I added the SFTP url, it works for me now, but this pressable server is quite strict. I think the problem is with the writing permission. Their servers are very fast but the settings are quite limited.
I'm contacting them now, and I will let you know if We found out anything.
Hello
Please do a test
I checked and it seems to work now
Hello,
It's working now. I submitted a ticket couple hours ago, and they fixed it. So It was a server problem. Thanks for your help!
Great! Welcome;)