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πŸŽ„ Holiday Notice - Support Vacation πŸŽ„

ATTENTION: From December 28, 2025 to January 6, 2026 our support team will be on vacation.

Important information:

  • ❌ No ticket responses from December 28 to January 6
  • βœ… Support will resume on January 7, 2026
  • πŸ“ You can still submit tickets during vacation - they will be queued and answered starting January 7
  • ⚠️ Urgent technical issues: Please check our documentation and codex first

πŸŽ… Season's Greetings! πŸŽ…

We want to thank all our amazing customers for your trust and support throughout 2025!
Merry Christmas and Happy New Year to you and your families! πŸŽ‰

We wish you:

  • πŸš€ Successful online stores
  • πŸ’° Growing sales
  • 😊 Happy customers
  • 🎯 Achieved goals in 2026

Thank you for being with us! We appreciate every one of you and look forward to continuing our work together in the new year.

Rest, recharge, and see you in 2026!

Best regards,
PluginUs.Net Team

The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday. If you have problems with registration ask help on contact us page please
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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
erwinkrijgsman(@erwinkrijgsman)
34 Posts
Customers
April 9, 2024, 16:19

Hello,

When i search on ( \ )or (shirt\) or punctuation mark i get a database error

[09-Apr-2024 14:13:46 UTC] WordPress database error You have an error in your SQL syntax; check the manual that corresponds to your MariaDB server version for the right syntax to use near ')

ORDER BY wp_posts.ID DESC
LIMIT 0, 30' at line 3 for query
SELECT SQL_CALC_FOUND_ROWS wp_posts.ID
FROM wp_posts
WHERE 1=1 AND wp_posts.post_type = 'product' AND ((wp_posts.post_status = 'publish' OR wp_posts.post_status = 'future' OR wp_posts.post_status = 'draft' OR wp_posts.post_status = 'pending' OR wp_posts.post_status = 'private')) AND ( )

ORDER BY wp_posts.ID DESC
LIMIT 0, 30
made by do_action('wp_ajax_woobe_get_products'), WP_Hook->do_action, WP_Hook->apply_filters, WOOBE->woobe_get_products, WOOBE_PRODUCTS->gets, WP_Query->__construct, WP_Query->query, WP_Query->get_posts

 

Thanks

#1
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
April 10, 2024, 09:02

Hello

What plugin version number are you using?

#2
erwinkrijgsman(@erwinkrijgsman)
34 PostsTopic Author
Customers
April 10, 2024, 09:48

Hello,

Latest version

Thanks

#3
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
April 10, 2024, 11:54

Great!Β  What plugin version number are you using?

#4
erwinkrijgsman(@erwinkrijgsman)
34 PostsTopic Author
Customers
April 10, 2024, 13:44

Version 2.1.4.3

#5
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
April 11, 2024, 09:11

Hello

Please paste your license key here - https://share.pluginus.net/image/i20230222134241.png -> https://share.pluginus.net/image/i20230222134511.png andΒ  wp-admin+FTP access - https://share.pluginus.net/image/i20230222134615.png -Β  I will fix it

#6