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Error for Variations Pricing

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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday. If you have problems with registration ask help on contact us page please
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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
davint(@davint)
8 Posts
Customers
April 7, 2022, 10:33

Hello, it seems just impossibile to change the price of variable products, I get an error every time.
How do I upload screenshots here, this is really frustrating.

Please don't tell me to follow the video as I have been doing that.

 

#1
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
April 7, 2022, 12:23

Hello

Use a service to send images by link

OR

CreateĀ  aĀ  custom page with your images andĀ  drop meĀ  aĀ  link

what plugin version number are you using?

#2
davint(@davint)
8 PostsTopic Author
Customers
April 13, 2022, 10:04

version 2.1.1

 

 

 

#3
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
April 13, 2022, 12:11

Hello

Please paste your license key here - https://share.pluginus.net/image/i20210618130558.png -> https://share.pluginus.net/image/i20210618130614.png andĀ  wp-admin access - https://share.pluginus.net/image/i20210618130637.png

#4
davint(@davint)
8 PostsTopic Author
Customers
April 20, 2022, 16:31

I can't paste anything there.

#5
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
April 21, 2022, 09:40

Hello

What is the reason? What technical problem?

#6
davint(@davint)
8 PostsTopic Author
Customers
April 21, 2022, 09:47

Can we have please a quick video call so you can see what is happening ?
davide.intini@intinijewels.com

I really need this to work!

thanks

#7
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
April 21, 2022, 12:18

Please paste your license key here - https://share.pluginus.net/image/i20210618130558.png -> https://share.pluginus.net/image/i20210618130614.png

Unfortunately support is only on this forum.

 

#8
davint(@davint)
8 PostsTopic Author
Customers
April 21, 2022, 12:26

God.
Where do I retrieve the license key

#9
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
April 22, 2022, 10:19

To getĀ  licenseĀ  key - https://codecanyon.net/downloads -> https://c2n.me/49ZXJv0.png

#10
davint(@davint)
8 PostsTopic Author
Customers
May 6, 2022, 09:52

License key was pasted.

So I should give you access to our backend, because you can't have a direct support with us? Really?

#11
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
May 6, 2022, 10:49

Hello

So I should give you access to our backend, because you can't have a direct support with us? - ???Ā  I'm asking you for access to check it out and fix it!

Can we have please a quick video call so you can see what is happening ? - The video will give me as much information as this image - https://share.pluginus.net/image/i20220506084202.png - it just doesn't make sense and unfortunately will not save you time

SoĀ  pleaseĀ  dropĀ  meĀ  wp-admin+ FTPĀ  accessĀ  - https://share.pluginus.net/image/i20210618130558.png ->https://share.pluginus.net/image/i20210618130637.png - IĀ  willĀ  fixĀ  it

 

#12
davint(@davint)
8 PostsTopic Author
Customers
May 6, 2022, 11:04

Pasted

#13
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
May 6, 2022, 12:45

I disabledĀ  thisĀ  third-partyĀ  plugin - https://share.pluginus.net/image/i20220506104450.png - My test - https://c2n.me/4fBujJQ.mp4

#14
davint(@davint)
8 PostsTopic Author
Customers
May 6, 2022, 15:08

Ok,

That is a plugin I regularly use, so I will need that. Will it be enough to turn it off while I have to use Bear Bulk?

#15
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
May 9, 2022, 09:25

Hello

That is a plugin I regularly use - Unfortunately this 3rd party plugin causes a fatal error when the price changes

Will it be enough to turn it off while I have to use Bear Bulk?Ā  - Yes

#16