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Error Code: InvalidRequest when using Amazon Pay for € payments

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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
bast23(@bast23)
3 Posts
Customers
September 8, 2023, 10:22

hi to all, we are facing subject error message when trying to make a € payment in amazon pay live mod at http://www.softwarebilliger1.de likely due to currency issues, find image here: https://ibb.co/YfXdHpZ

currency switcher configuration setup: default currency GBP as its required for amazon pay.co.uk which is signed up 2 currencies configurated: https://ibb.co/HnFDYz7

options config: https://ibb.co/Nt6g0QC // https://ibb.co/P1S5q0g // https://ibb.co/4Zv0KxR // https://ibb.co/Tm622rH

advanced config: https://ibb.co/kgLjhKm // https://ibb.co/xz518bY

payments config: https://ibb.co/p2fW9JQ once we deactivate € currency, amazon pay works fine.
as the website will mostly offer its services in EU countries, € payment is required. No shortcodes used yet.
according to amazon pay docs integrating multi currency usage:

  1. Set presentmentCurrency at the start of checkout
  2. Set payment currencyCode
  3. Set Create Charge, Capture, and Refund currencyCode

Any help is highly appreciated. thanks regards sebastian

Last edited on September 8, 2023, 10:36 by bast23 · #1
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
September 8, 2023, 11:18

Hello

Perhaps the plugin that provides this payment system is not compatible with multicurrency. read  this  please - https://currency-switcher.com/woocs-labs

#2
bast23(@bast23)
3 PostsTopic Author
Customers
September 8, 2023, 11:36

according to the amazon pay plugin doc it is indeed compatible with the fox multi currency plugin: https://woocommerce.com/document/amazon-payments-advanced/
I went through your link provided, there is no similar amazon pay plugin listed at https://currency-switcher.com/codex/#code

any help is warmly welcome.

#3
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
September 8, 2023, 12:18

Ok!  you can create a new adaptation request

Drop  me  wp-admin+FTP  access  to  your  test  site - https://share.pluginus.net/image/i20230222134241.png ->https://share.pluginus.net/image/i20230222134615.png

I'll add this to the adaptation queue.

#4
bast23(@bast23)
3 PostsTopic Author
Customers
September 8, 2023, 13:55

ok, thank you. just added private message. is there any estimated time of starting the adaption? thx and i appreciate

#5
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
September 11, 2023, 10:37

hello

It usually takes about two weeks

#6
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
October 6, 2023, 17:47

Hello

I  did  a test  - but I couldn't repeat the error - https://share.pluginus.net/image/i20231006184614.png - It is possible to place an order in EUR

 

#7