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Error 500

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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.

Hi,

I have an error 500 when I filter on anything else than Price.
I have no info in the error.log file.

Please see the info provided on the private space.

Regards,

Clara.

Hello

Please drop  me  wp-admin + FTP access   - https://share.pluginus.net/image/i20210618130558.png ->https://share.pluginus.net/image/i20210618130637.png - I will  check  it

Can I  disable plugins/theme to test?

Hi,

You'll find SFTP + WP credentials in the private area.

You can quickly disable theme/plugins, but please be sure to put everything back in place. Even if it's a staging websites, some people work on it.

Please do  a test

It seems to work. May I know what you did to make it work?

Hello

I added  code here - https://share.pluginus.net/image/i20221115110756.png (\wp-content\plugins\woocommerce-products-filter\index.php )

Okay, I assume you will add it in your next release then.

Your case is very strange, but we will add it to the next version of the plugin.