Support Forum

SupportWordPress&WooCommerce Plugins: HUSKY - Products Filter Professional for WooCommerce (old name is WOOF)Empty terms (attributes) are disp …

You need to log-in to create request (topic) to the support

Empty terms (attributes) are displaying

The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday. If you have problems with registration ask help on contact us page please
If you not got email within 24~36 business hours, firstly check your spam box, and if no any email from the support there - back to the forum and read answer here. DO NOT ANSWER ON EMAILS [noreply@pluginus.net] FROM THE FORUM!! Emails are just for your info, all answers should be published only here.
The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.

ddanier17(@ddanier17)

5 Posts

Customers

July 9, 2019, 12:58

Hello Sirs,

I bought WOOF - WooCommerce Products Filter Premium to hide empty terms. They are all working good, widgets etc. except Empty terms (attributes) are displaying. (They are no hiding).

I have enabled the choice on options Hide empty terms

I have enabled the extension In stock checkbox too.

For example in my case (shoes store ) when i call size no41 from the widget , it displays me shoes that are empty (Out of stock) on 41.

Woof Premium 2.2.2.1

I have Flatsome theme on last version. 3.8.3

Wordpress 5.2.2

woocommerce 3.6.5

Pablo Borysenco(@pavlo_borysenco)

34,196 Posts

July 10, 2019, 12:09

Hello

Ok! Please drop me exact link to the issue and wp-admin access -

ddanier17(@ddanier17)

5 PostsTopic Author

Customers

July 12, 2019, 07:37

Hello Pablo,

I put the credentials.

Pablo Borysenco(@pavlo_borysenco)

34,196 Posts

July 12, 2019, 12:26

Hello

Unfortunately your license code is not valid. Please check it

ddanier17(@ddanier17)

5 PostsTopic Author

Customers

July 12, 2019, 12:58

Please cheack again!! I have copied from codecanyon support.

Pablo Borysenco(@pavlo_borysenco)

34,196 Posts

July 15, 2019, 12:01

Hello

I checked it again. Unfortunately your code is not valid.

Maybe you inserted the code of another plugin or bought this plugin in the package with the theme

ddanier17(@ddanier17)

5 PostsTopic Author

Customers

July 15, 2019, 15:55

Here are my steps following

On codecanyon's site in my account i click on your plugin.

2. Then go to support tab

3. At the end there is

Purchase codes

Authors may ask you for a purchase code to verify that you’ve purchased this item.

xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx Regular Licence

Is this right for you ??? If NOT Please send us where to SEARCH the licence code you need. What else to do ? My licence code is still valid. It will expire on 4months now. My plugin is https://codecanyon.net/item/woof-woocommerce-products-filter/11498469

if you need i can send you invoice too.

Regards

Dimitri Paloubis

Pablo Borysenco(@pavlo_borysenco)

34,196 Posts

July 16, 2019, 12:34

Hello Dimitri

Looks like the verification service is not working right now.

I did test - https://c2n.me/42BFN8s - everything works correctly

Please give me a link to the product where it doesn't work

ddanier17(@ddanier17)

5 PostsTopic Author

Customers

July 16, 2019, 15:47

Hello Pablo,

Verification service of what ??? how do we enable it ??
The plugin is not working properly. It does not hides empty variables . I'm giving you an example

Go to https://www.meddshoes.com/product-category/camper-offers/prosfores-andrika/

From the widget choose No43 , in stock .

Now at the results a lot of products that they have not stock appeared.

ex. the first product Camper dolphin k100044-001 and a lot of others appeared.

This product has IN STOCK only No40.

https://www.meddshoes.com/product/camper-dolphin-k100044-001-sandals-men/

Pablo Borysenco(@pavlo_borysenco)

34,196 Posts

July 17, 2019, 13:23