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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
Hello,
I think I am missing something as I have the fallowing issues:
- The filter is showing attributes with zero values although there are no such products in my shop/variations/ trash box anymore
- The filter is not showing product categories at all
turbo activated, in_stock with variations also, new data base - yes
link to the shop https://tavodovanos.lt
the filter is placed in of canvas menu, under other filters
Hello
Please re-create "turbo mode" file, if no luck disable it
The filter is showing attributes with zero values although there are no such products in my shop/variations/ trash box anymore - But if there are no such products, but such attributes exist, the filter will show these attributes with zero value. This is the correct behavior
The filter is not showing product categories at all - My test - https://c2n.me/4gs0oaG.jpg
so we need to delete each attribute after it has been sold at that moment? do we need to do the same in premium version?
categories - Thanks, I got it, it doesn't show the top category only the child categories...
one more issue:
when the filter is selected ->pushed"filter" -> side panel does not hide (usually it does with woo filter),
after scrolling and going back to filter button it is inactive or pushed second time it gives unfiltered selection back and you have to push the third time to get the filter to select
is there a way to hide empty categories on selection or show them as full, as now while filter is selected, if you push it to select something more it shows that other categories are empty
Hello
Please, it's very important, watch this video - https://products-filter.com/video#beGT6p_look
so we need to delete each attribute after it has been sold at that moment? - If the attribute exists but there are no products with this attribute, to hide empty terms - https://share.pluginus.net/image/i20220826091558.png
when the filter is selected ->pushed"filter" -> side panel does not hide (usually it does with woo filter), - Ok! Contact the author of this third-party functionality for support. https://share.pluginus.net/image/i20220826092122.png - I have nothing to do with this functionality
after scrolling and going back to filter button .... - can you mаke a video with the issue
Thanks, i have watched the video previously, that is why I was asking about options to premium version.
1)do we need to delete each attribute after it has been sold at that moment? - If the attribute exists but there are no products with this attribute, to hide empty terms - https://share.pluginus.net/image/i20220826091558.png In my case I can't select"yes" for Hide empty terms at it is in red color, is it only for premium version? https://drive.google.com/file/d/15inh3SsYsTKdHH_rcsfiAdX-xqsGVb0j/view?usp=sharing
2)when the filter is selected ->pushed"filter" -> side panel does not hide (usually it does with woo filter), - Ok! Contact the author of this third-party functionality for support. https://share.pluginus.net/image/i20220826092122.png - I have nothing to do with this functionality
if plugin stops the function working it is not the plugins"fault"? please check the video https://drive.google.com/file/d/1vhN9FPjehC-g4ueHCMSxcMzeM7MySavQ/view?usp=sharing
when woof filter is used, i have to close the side panel, when woo filter is used the panel closes after selecting, or after submitting filter all when it is added
3)after scrolling and going back to filter button .... - can you mаke a video with the issue https://drive.google.com/file/d/1imjcN60UG7PoCajDQAEANVwHx53AUNtO/view?usp=sharing
4)It does count incorrectly the sum of products in category, please see photo(it shows below all items, but in parent category the number is incorrect)
https://drive.google.com/file/d/1CfiFTIgoXB3XFdE6sI8Za65hCCjFW460/view?usp=sharing
Hello
1 Yes. Attributes with a counter equal to zero will be hidden in the paid version of the plugin
2/3 Please disable ajax mode
4 Because the filter shows the number of products given the current category (the product must have two categories)
Have you customized the plugin code? Search query not added to URL