PluginUs.Net - Business Tools for WooCommerce and WordPress

[realize your idea - make your dreams come true]

Support Forum

You need to log-in to create request (topic) to the support

dynamic recount problem

The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday. If you have problems with registration ask help on contact us page please
If you not got email within 24~36 business hours, firstly check your spam box, and if no any email from the support there - back to the forum and read answer here. DO NOT ANSWER ON EMAILS [noreply@pluginus.net] FROM THE FORUM!! Emails are just for your info, all answers should be published only here.
The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
aire(@aire)
8 Posts
Customers
July 1, 2021, 21:24

We have a problem with slow filter. When some filter is chosen, then it loads for some time.
I tried to remove dynamic recount and with that change the filter was quicker, but that caused an issue with search fields.
The filter should show available filter options according to the page (depending on products, for example shoes or socks).
But after disabling, the filters are the same for all the pages.

Would it be possible to have a quicker filter without dynamic recount and the all correct filter parameters are shown?

I also tried turbo mode, but that wasn't faster and kept loading. Is there anything more to do?

Cache dynamic recount and cache terms is also set.

#1
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
July 2, 2021, 11:51

Hello

Read  this please - https://products-filter.com/searching-is-slow/

 filter without dynamic recount and the all correct filter parameters are shown? - This is the whole point, to display the actual filters, the plugin must check this for each element.

Try  to  disable"In stock"

My  test  with  cache - https://c2n.me/4czzsrZ.mp4

Last edited on July 2, 2021, 11:54 by Pablo Borysenco · #2
aire(@aire)
8 PostsTopic Author
Customers
August 11, 2021, 21:50

Have tried all the possibilities (listed in the noted article), but the search is still extremely slow. For some searches it takes about 20 seconds.

Is there anything we can do more?

 

#3
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
August 12, 2021, 11:42

Hello

For some searches it takes about 20 seconds. - Can  you drop me a link to such a slow search

#4
aire(@aire)
8 PostsTopic Author
Customers
August 12, 2021, 12:02

Added the search desrciption

#5
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
August 13, 2021, 11:33

Hello

My  test - https://c2n.me/4cZXfNY - it looks like caching works well

But searching without cache does take time

You don't have many products, but you seem to have many variations.  And I think the"in stock" filter takes a lot of resources to check each variation

Unfortunately, in this case, caching is the only option.

#6
aire(@aire)
8 PostsTopic Author
Customers
August 13, 2021, 14:37

Is there anything we can do? The problem impacts our work seriously.

Yes, there are many variations and the search gets slower and slower.

You can try different searches of shoes and many of them take ~20seconds.

At the moment cache is cleared every 3 days. Should we change the interval?

 

#7
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
August 16, 2021, 12:28

Hello

Should we change the interval? -  it depends on site traffic and the number of sales. If the products are selling well, then you need to update the cache more often so that the data"in stock" is correct

Yes, there are many variations and the search gets slower and slower. - Unfortunately, to check the stock, the filter must make a request for each variation. And these are thousands of requests and this cannot be changed

We have an alternative solution for you(no
guarantees but maybe it will help you), it won't cost you anything. Added  an info to private  data

 

#8