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Dynamic recount doesnt work correctly

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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
Martijn(@martijn-2)
10 Posts
Customers
April 20, 2020, 09:24

Hi,

We have the premium version of Woof product filter and use META DATA. We turned on: Show count, Dynamic Recount, Hide empty terms. But if we select 1 of the 5 filters. The count doesn't change for the other 4 filters. (See attachment).

How can we fix this? We turned off everything at advanced -> Options. (but if we turn it on, it doens't change anything).

First (1 filter, second filter: kleur/color count is 4, but in reality it is 2): https://imgur.com/a/owBpHLs
Second (2 filters, proof of wrong count, only 2 products): https://imgur.com/a/nf2zm60

#1
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
April 20, 2020, 13:18

Hello

Please  check  option - Advanced->Option- https://c2n.me/477bfJw.png

If no  luck - Please  drop me  wp-admin access

#2
Martijn(@martijn-2)
10 PostsTopic Author
Customers
October 12, 2020, 17:52

So far no luck...

I've send you the information in the hidden field.

Thanks!

#3
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
October 13, 2020, 12:56

Hello

Please  check  your  access - https://c2n.me/49q4dTo.png - I can't check anything

#4
Martijn(@martijn-2)
10 PostsTopic Author
Customers
October 13, 2020, 14:43

Hi

It's fixed:) You can edit it now.

Last edited on October 13, 2020, 14:44 by Martijn · #5
Martijn(@martijn-2)
10 PostsTopic Author
Customers
October 14, 2020, 09:32

The pages that do not work: (It is the same filter)

  1. https://lichtgeluidhuren.luxonos.nl/special-effects/confetti-huren/handheld-cannons-kopen/
  2. https://lichtgeluidhuren.luxonos.nl/special-effects/confetti-huren/bulkzak-confetti-kopen/
  3. https://lichtgeluidhuren.luxonos.nl/special-effects/confetti-huren/bulkzak-streamer-kopen/
  4. https://lichtgeluidhuren.luxonos.nl/special-effects/confetti-huren/electric-cannons-kopen/
#6
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
October 14, 2020, 12:21

Hello

Please can  you  drop  me  FTP access

#7
Martijn(@martijn-2)
10 PostsTopic Author
Customers
October 15, 2020, 10:11

Hi,

I've send it in the private data topic.

#8
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
October 15, 2020, 11:56

Hello

Please  check  FTP  access( setting folder access )

#9
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
October 15, 2020, 17:47

And

Can  I  disable  plugins/theme  to  test?

#10
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
October 15, 2020, 18:13

Try  in  file - wp-content\plugins\woocommerce-products-filter\index.php

delete  this  code - https://c2n.me/49sbDmk.png and  do a test  please

#11
Martijn(@martijn-2)
10 PostsTopic Author
Customers
October 16, 2020, 08:04

Hi Pablo,

It works now! :)

How can we leave this permanently? Because with updates the code will be reset.

And you can slide theme's and plugins on / off, because tis not a ive site jet.

 

Last edited on October 16, 2020, 08:06 by Martijn · #12
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
October 16, 2020, 12:23

Hello

don't worry, you will include the fix in the new version of the plugin

#13