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Dropdown does not disappear after selection

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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
Federico(@federico-2)
30 Posts
Customers
November 15, 2021, 15:54

Hello,

after selecting a category in a drop-down menu, the sub-menu does not disappear but always remains visible.

Here the website

Before the last update it worked fine.

How can I do?
Thanks

Federico

#1
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
November 16, 2021, 12:43

Hello Federico

Your  link - https://c2n.me/4e0GKfV.png - I cannot check the filter

If  you use a  paid  version  of the plugin - please paste your license key here - https://share.pluginus.net/image/i20210618130558.png -> https://share.pluginus.net/image/i20210618130614.png

#2
Federico(@federico-2)
30 PostsTopic Author
Customers
November 16, 2021, 16:56

Hello,

No, I use the free version.

can I give you access to the backend?

Thank you

#3
Federico(@federico-2)
30 PostsTopic Author
Customers
November 16, 2021, 17:39

I added the purchase code and credentials

Thank you

#4
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
November 17, 2021, 12:33

Hello Federico

Describe in more detail what I have to do to get this error.

after selecting a category in a drop-down menu, the sub-menu does not disappear but always remains visible. - Not sure if this functionality was in the plugin

Can I  disable  plugins/theme  to test? as I see the plugin has customization

#5
Federico(@federico-2)
30 PostsTopic Author
Customers
November 17, 2021, 12:52

Hello,

it has always worked.

Yes, you can safely disable themes and plugins.

I only customized the CSS.

The problem occurs simply by opening the machine menu and selecting any item. The menu doesn't close.

Now I am noticing that the selection filters no longer work

That too would have to be resolved

Thanks

#6
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
November 18, 2021, 11:40

Hello

These are child elements - https://share.pluginus.net/image/i20211118123645.png

It always stayed open if one of the children was checked. We use the code for this

It looks like you used the version with changed code before the update

 

#7
Federico(@federico-2)
30 PostsTopic Author
Customers
November 18, 2021, 15:07

Hello

so i don't understand if i can fix this thing

Thanks

#8
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
November 19, 2021, 12:42

Hello

In  this  case  you  need customization of the code.

In  file   - wp-content\plugins\woocommerce-products-filter\js\front.js - delete  this  code - https://share.pluginus.net/image/i20211119134143.png

clear all cache and  do a test

#9
Federico(@federico-2)
30 PostsTopic Author
Customers
November 19, 2021, 15:26

I made this change.

However, nothing seems to have changed.

#10
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
November 22, 2021, 12:35

Hello

Please  check  this  option - https://share.pluginus.net/image/i20211122133457.png

#11