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Does not show category filter in frontend

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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
tarantula(@tarantula)
15 Posts
Customers
November 18, 2025, 16:48

Hello!
Can you check why doesn't it show the category filter, only show the price filter - see https://www.petcity.ba/kategorija-proizvoda/black-friday-bundle/?!

When move/ajast price filter I have all filters - https://www.petcity.ba/kategorija-proizvoda/black-friday-bundle/swoof/price-3-to-136/.

The category  Black Friday Bundle has subcategories - see https://prnt.sc/r2ONQ7I9GxVQ 

Thanks!

#1
Alex Dovlatov(@alexdev)
321 Posts
November 19, 2025, 13:42

Hello

I have an idea about lite cache enabled on the site (LiteSpeed Cache 7.6.2). Screen you sent is not available already.

Reset the cache please and see please if all is ok, if not share please wp-admin access to this site in the private area of this ticket with actual purchase code for this site

https://share.pluginus.net/image/i20230222134241.png
https://share.pluginus.net/image/i20230222134615.png
https://share.pluginus.net/image/i20230222134511.png

#2
tarantula(@tarantula)
15 PostsTopic Author
Customers
November 19, 2025, 14:48

Reset the cache please and see please if all is ok,

Without results.

See private data.

#3
Alex Dovlatov(@alexdev)
321 Posts
November 20, 2025, 12:48
  • supported_until: 01-06-2025 05:52 - update support please. By the way Untill 2 december is cyber friday sales, so its twice cheaper than usual, good chance to update support for all projects
#4
tarantula(@tarantula)
15 PostsTopic Author
Customers
November 25, 2025, 15:37

I ordered 6x HUSKY - WooCommerce Products Filter Professional [WOOF Filter].

Can you now check and answer?

See private data.

#5
Alex Dovlatov(@alexdev)
321 Posts
November 26, 2025, 13:07

Hello

First of all thank you!

Next, its  resolved https://www.petcity.ba/kategorija-proizvoda/black-friday-bundle/ , and deal was you set terms cache https://share.pluginus.net/image/i20251126130327.png and then enabled total cache on the site - 2 cache layers made mess, so firstly I deactivated terms cache in HUSKY options and reset cache, and its appeared. For future if you not see something that should be displayed - mostly it is cache

Second, just notice, in header you can use text filter by HUSKY https://demo.products-filter.com/shop/ which is synhronized with search requests

Welcome!

 

#6