PluginUs.Net - Business Tools for WooCommerce and WordPress

[realize your idea - make your dreams come true]

Support Forum

You need to log-in to create request (topic) to the support

Does not filtering correctly

The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday. If you have problems with registration ask help on contact us page please
If you not got email within 24~36 business hours, firstly check your spam box, and if no any email from the support there - back to the forum and read answer here. DO NOT ANSWER ON EMAILS [noreply@pluginus.net] FROM THE FORUM!! Emails are just for your info, all answers should be published only here.
The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.

Hello

I bought Woof filter plugin but after I selected a checkbox product category, it is showing the right products on the top but there are also other products on the bottom of the page that doest not match the product checkbox sellection.

I checked "protein meals", there are protein meals on the top, thats correct, but after scrolling down, there are other products from parent category and I want to display only products from selected filter.

 

Hello

Paste your license key here - https://c2n.me/43SC6rb.png -> https://c2n.me/42HBIt7.png and  wp-admin access - https://c2n.me/42BAoj4.png +  exact  link  to  the  issue.

I updated private data section, so please check it

Hello

this is incompatibility of the current theme with ajax mode.  Please  disable  it.

 

 

Ok, thank you, now its working, but I have another problem. When I use short code on my specific page to only display product from category, its dispalaying also another categories. I want to display filter only with main category and its subcategories.

Hello

Please drop me  exact  link to this  page. I will  check  it.

 

and  please  clear a cache - https://c2n.me/4693W7R.png

I cleared the caches but its the same...the link is in private data section, please check it.

Hello

I  checked  it. It works correctly - Filter shows counters based on category request( taxonomies=product_cat:365 )

If you want to change this behavior:

Try  in file functions.php  add code:
add_filter('woof_set_shortcode_taxonomyattr_behaviour', 'test_test');
function test_test($tax){
   $taxonomy= explode(':',$tax );
   //really_curr_tax=80-product_cat
   if(count($taxonomy)>1 AND $taxonomy[0]=='product_cat'){
       $_GET['really_curr_tax'] = $taxonomy[1]."-product_cat";
   }
   return $tax;
}

Thak you, this resolved the problem, but still not 100% ok. Filter for price is not ok too. I set range from 7 to 9 and it displays product even for 18.90 eur.

Please help me resolve this thing. Also css are not ok. The radio buttons and text should be in one row for each item and not like this...

In a category, filter looks nice but in a page (when its shortcode) it is not ok.

 

 

This is filter from category page and it looks nice, please tell me how to display the filter like this (I mean all in one row)

Thank you

Hello

1) Filter for price is not ok too. - Please disable my plugin and do test with native woo price filter

2) Add this CSS:
body .woof_container label {
display: inline!important;
}

Hello, it does not work either. I need  to place the filter as shortcode and price filter still does not work correctly.

Hello

If this does not work with a native filter for the price. Then you seem to have problems with data. It doesn’t depend on my plugin.

It working well in"shop" page as a widget but it doesnt work as shortcode in individual page I created for product category. Please resolve this problem or refund me.

 

I need this to work on pages I created for product categories.

 

Hello

it has nothing to do with my plugin.

I told you what to do for the test.

https://c2n.me/46n4tTS.png - my plugin is not compatible with third-party templates. Use native woo shortcodes

Well, it has all to do with your plugin, There is no disclaimer about plugin incompatibility. I have screenshot done. So I require either 100% functionality or full refund. Understand I paid for it, and I expect full functionality no"use native shortcode". I expect one or another in 3 days otherwise honest review will come.

Hello

You use a third-party template that does not work with any filter by price.

Please explain what my fault is.

It would be more logical contact to support of the current theme and ask why this template does not work with native woocommerce functionality

 Understand I paid for it, and I expect full functionality no"use native shortcode". - Yes, my plugin 100% works correctly. But I am not responsible for third-party code.

If you do not agree with me, please open a dispute on envato! In this case, they honestly decide which of us is right

I can’t understand you, there is an easy and correct solution, use the shortcode [products]  on this page instead of the third-party template that may cause problems in the future(not only with my plugin)