PluginUs.Net - Business Tools for WooCommerce and WordPress

[realize your idea - make your dreams come true]

Support Forum

You need to log-in to create request (topic) to the support

Display problem from mobile phone

The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday. If you have problems with registration ask help on contact us page please
If you not got email within 24~36 business hours, firstly check your spam box, and if no any email from the support there - back to the forum and read answer here. DO NOT ANSWER ON EMAILS [noreply@pluginus.net] FROM THE FORUM!! Emails are just for your info, all answers should be published only here.
The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
Hippolyte(@hippolyte)
11 Posts
Customers
September 17, 2020, 11:42

Hello,

When I am using your filter from a mobile phone :

  • the screen goes automaticly on my footer and not on my products
    (whereas I put that code :
    "jQuery('html, body').animate({
    scrollTop: jQuery(".woocommerce-result-count").offset().top
    }, 777);"

 

  • when I deselect one of my filter the products are still the same like it was not deselect

You can see thoses two points on this video

Thanks a lot !

Last edited on September 17, 2020, 11:43 by Hippolyte · #1
Hippolyte(@hippolyte)
11 PostsTopic Author
Customers
September 17, 2020, 12:22

Hello Pablo,

To continue my second point, I see that whatever I do on the filter, I cannot do any other action after. The result will stay the same. For example, if i go on page 2 and then on page 3 of my shop page, the result will still be the one of page 2.

And that it's only from a mobile phone.

How can I please fix that.

Thanks a lot for your help Pablo

#2
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
September 18, 2020, 12:13

Hello

unfortunately it doesn't depend on my plugin. I do not know why you are hiding the block with products for a mobile device, but the filter works with this block.

My  video - https://c2n.me/498106t

#3
Hippolyte(@hippolyte)
11 PostsTopic Author
Customers
September 18, 2020, 16:15

Hello Pablo,

Thank you a lot for your answer !

I did the necessary changements.

By any chance would you have any tips to make the filter goes faster ?

Thanks again Pablo :)

#4
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
September 21, 2020, 11:25

Hello

Read  this  please  - https://products-filter.com/searching-is-slow/

#5