Disable filter selection while another filter search is being loaded
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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
Hello,
I noticed that if a user selects/clicks 2 or more filters quickly, the filters selected right after the first one are ignored (while the first filter results is being loaded).
So the results only show products for the first selected filter, but the other selected filters are basically ignored in the results (some products appear that should not).
This can be checked easily because if I wait for one filter to be loaded, before clicking on another filter, then it works correctly.
You can see this happening in this video https://www.temporary-url.com/972
When I select 2 filters quickly, the results are wrong. If I select first one filter, then wait for results, then select the second filter, then results are correct.
Is there a way to either temporary disable selecting other filters (it's only a few seconds), if one filter is still in the process of loading results?
OR
Redraw results for every other filter selected right after the first one?
Thank you
Hello
Please paste your license key here - https://share.pluginus.net/image/i20230222134241.png -> https://share.pluginus.net/image/i20230222134511.png
Can you check another overlay skin - https://share.pluginus.net/image/i20240709105318.png and do a test
That worked! Thank you.
Question: there is no way to allow quick clicks to filter (not using overlay skin) and still making it work?
Hello
In this case, you should turn off autosubmit
Ok thank you.
However, the issue still persists, even with the overlay... I thought that was the reason search was wrong, but it seems it's still wrong (even after flushing server cache, disabling object cache, trying with seo friendly urls and not).
The search is showing products that should not be there.
In the video and link that I already posted, the product"Tag" should not be there when using filters inside"Alimentazione" -> Corrente Costante, 230VAC
Tag is associated with Alimentazione: Tensione Costante. And yet it keeps appears when using the other 2 filters (both are OR filters, so products in one OR the other filter selected should show... instead also products in neither filters are showing).
Could you please check why?
Thank you
I noticed that if I use 2 filters, the results showing right after are not correct, BUT if I reaload the page with the full search url with all the parameters (or the SEO url), the results are correct then.
So the search has issues only when the page doesnt reload the full page with results. But if I use the same url with filters in, the results are correct.
I put 2 examples you can try in this pastebin.
I hope this is useful to debug the issue.
I also added cache exclusions for all search related parameters and url paths.
Also, I have a question. If only 1 OR filter is selected... shouldn't it work as an AND filter? since it's only that 1 filter... there is no other OR filter ... so it should only show results with that 1 filter (otherwise the filter is useless, it would still show all products). Correct?
Please let me know a fix for this issue. Thank you.
Hello
To get license key - https://codecanyon.net/downloads -> https://c2n.me/49ZXJv0.png
Please paste your license key here - https://share.pluginus.net/image/i20230222134241.png -> https://share.pluginus.net/image/i20230222134511.png
Done. Can you please help?
Hello
Please disable infinite scroll for products or ajax filtering. This is incompatibility with third-party functionality.
I have a question. - Unfortunately, I didn't understand your question. You can only select AND/OR/NOT IN logical comparison within one taxonomy and it will only work for terms in one taxonomy. There will always be an AND comparison between different taxonomies (filters). The plugin does not have an option to change this.
But here https://products-filter.com/make-infinite-scroll-for-filtered-products-also it says that YITH infinite scrolling is compatible with HUSKY. Which is what we are using.
So how do I achieve infinite scroll without that plugin? do you provide it in the HUSKY plugin directly now?
Hello
YITH infinite scrolling - To work in ajax mode, the theme must have standard pagination and this settings - https://share.pluginus.net/image/i20240715134502.png
It's already like that in YITH......
And it works fine in a custom search page (custom filter form) https://www.temporary-url.com/AC951 but not in category pages (using the filters checked in HUSKY options) https://www.temporary-url.com/ED5B1F
Both pages use the same pagination html. So the selectors are the same for both.
Can you please actually look at the website (you have all access data)?
So you can see exactly what the issue is (all settings and code are already like in your image) and the issue is resolved quickly without redundant steps and checks. I wouldnt ask if it was that easy to spot the problem.
Thank you
Hello
Please check your access - https://share.pluginus.net/image/i20240718114756.png
Try to activate this option - https://share.pluginus.net/image/i20240718114931.png
Thank you but it was not that.
It was this
Is there a way to get some console debugging messages?
It took 3 hours just to figure this out.... everything is quite complicated to debug in the plugin, it would be great if there was a way to see what was happening.
I hope the plugin can be more developer friendly in the future.
Hello
Ok! I will pass your suggestion on to the developers.