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description field problem

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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
Ingo(@ingo-2)
6 Posts
Customers
December 18, 2024, 09:53

hello.

my description field does not work. it does not show the visual text properly, basically same as text

in short description it works fine.

also let me know, if I purchase the pro version, can I use it for all my websites?

regards

 

ingo

#1
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
December 18, 2024, 10:30

Hello Ingo

Please make  a video with the issue

One license = one site

#2
Ingo(@ingo-2)
6 PostsTopic Author
Customers
December 18, 2024, 19:04

hello,

I have no idea how I can add a pic or video in this system..it says source when I press the pic icon....

basically the text and visuell shows html...(I think it is html, I am not an expert..) product_post content..

post_exerpt it shows on short description..which works fine

Last edited on December 18, 2024, 19:18 by Ingo · #3
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
December 19, 2024, 10:48

Hello

You can try using services to transfer information via a link

#4
Ingo(@ingo-2)
6 PostsTopic Author
Customers
December 19, 2024, 14:11

https://photos.app.goo.gl/FBJeoCUrZaVzJoec9

 

 

HOPE IT WORKS FOR YOU

#5
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
December 20, 2024, 10:21

Hello

Please  drop me  wp-admin access - https://share.pluginus.net/image/i20230222134241.png -> https://share.pluginus.net/image/i20230222134615.png -  I will check it

#6
Ingo(@ingo-2)
6 PostsTopic Author
Customers
December 21, 2024, 08:07

do I have to send full login information like password, or is there another option? I am working with elegant themes, they have a remote access, but I guess it is only for them..

#7
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
December 23, 2024, 10:48

Hello

Yes I need wp-admin access and a link to the site - https://share.pluginus.net/image/i20230222134241.png -> https://share.pluginus.net/image/i20230222134615.png

#8