Description Content doesnt change
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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
Quote from chrisgeist on November 20, 2025, 15:55If i change the description of the product the changes don´t apply in the product.
i already deactivated cache plugins.
thanks for the help,
chris
If i change the description of the product the changes don´t apply in the product.
i already deactivated cache plugins.
thanks for the help,
chris
Quote from admin on November 21, 2025, 12:36Hello Chris
I just did tests, its still works. I suggest you do test: disable all plugins exept BEAR & WooCommerce and try, then one by one enable plugins to find one making issue
You can do such experiments if the site is alive using stage site created by https://wordpress.org/plugins/duplicator/
Hello Chris
I just did tests, its still works. I suggest you do test: disable all plugins exept BEAR & WooCommerce and try, then one by one enable plugins to find one making issue
You can do such experiments if the site is alive using stage site created by https://wordpress.org/plugins/duplicator/
Quote from chrisgeist on November 21, 2025, 16:20thanks for the support. it has probably to do with elementor. on other products which are not designed with elementor plugin it works well. would be great to get compatibility with this plugin because its used from many designers yet i think.
thanks,
chris
thanks for the support. it has probably to do with elementor. on other products which are not designed with elementor plugin it works well. would be great to get compatibility with this plugin because its used from many designers yet i think.
thanks,
chris
Quote from Alex Dovlatov on November 24, 2025, 12:29Hello Chris
Elementor uses its own page builder structure and caching system. When you edit the product description through BEAR, the data is saved correctly in the database, but Elementor continues to display the cached version of the page.
I can suggest you some code to reset the cache after fields updated, add next code to your theme's functions.php:
// Clear Elementor cache after product update
add_action('woocommerce_update_product', 'woobe_clear_elementor_cache_on_product_update', 10, 1);function woobe_clear_elementor_cache_on_product_update($product_id) {
if (!did_action('elementor/loaded')) {
return;
}if (class_exists('\Elementor\Plugin')) {
$elementor = \Elementor\Plugin::instance();if (method_exists($elementor->files_manager, 'clear_cache')) {
$elementor->files_manager->clear_cache();
}delete_post_meta($product_id, '_elementor_css');
$elementor_data = get_post_meta($product_id, '_elementor_data', true);
if (!empty($elementor_data)) {
update_post_meta($product_id, '_elementor_data', $elementor_data);
}
}
}// Alternative: Clear all Elementor cache after bulk edit
add_action('woobe_after_bulk_edit', 'woobe_clear_all_elementor_cache');function woobe_clear_all_elementor_cache() {
if (!did_action('elementor/loaded')) {
return;
}if (class_exists('\Elementor\Plugin')) {
\Elementor\Plugin::instance()->files_manager->clear_cache();
}
}Try please them and give me know if they are works on your side ...
Hello Chris
Elementor uses its own page builder structure and caching system. When you edit the product description through BEAR, the data is saved correctly in the database, but Elementor continues to display the cached version of the page.
I can suggest you some code to reset the cache after fields updated, add next code to your theme's functions.php:
// Clear Elementor cache after product update
add_action('woocommerce_update_product', 'woobe_clear_elementor_cache_on_product_update', 10, 1);
function woobe_clear_elementor_cache_on_product_update($product_id) {
if (!did_action('elementor/loaded')) {
return;
}
if (class_exists('\Elementor\Plugin')) {
$elementor = \Elementor\Plugin::instance();
if (method_exists($elementor->files_manager, 'clear_cache')) {
$elementor->files_manager->clear_cache();
}
delete_post_meta($product_id, '_elementor_css');
$elementor_data = get_post_meta($product_id, '_elementor_data', true);
if (!empty($elementor_data)) {
update_post_meta($product_id, '_elementor_data', $elementor_data);
}
}
}
// Alternative: Clear all Elementor cache after bulk edit
add_action('woobe_after_bulk_edit', 'woobe_clear_all_elementor_cache');
function woobe_clear_all_elementor_cache() {
if (!did_action('elementor/loaded')) {
return;
}
if (class_exists('\Elementor\Plugin')) {
\Elementor\Plugin::instance()->files_manager->clear_cache();
}
}
Try please them and give me know if they are works on your side ...
Quote from chrisgeist on November 24, 2025, 15:31thanks a lot for the help
the first code works, the second not. problem is that all the elementor formatting is gone after the change so i can not use it.
thanks,
chris
thanks a lot for the help
the first code works, the second not. problem is that all the elementor formatting is gone after the change so i can not use it.
thanks,
chris
Quote from Alex Dovlatov on November 25, 2025, 12:37Hello Chris
Thank you for the signal, in this case I will create task for dev let they invistigate it, and when I will get info I will back here with additional information, thank you ...
Hello Chris
Thank you for the signal, in this case I will create task for dev let they invistigate it, and when I will get info I will back here with additional information, thank you ...