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Custom taxonomy product count not showing correctly

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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
Jasmin(@jasmin)
22 Posts
Customers
September 17, 2025, 12:14

Hi,

I created custom taxonomy 'Collections' using 'Advanced Custom Fields(ACF)' plugin. In dashboard, though there are 2 products under Men and 15 categories under Women, on the frontend the count is not the same. There seems to be mismatch in count. I have attached screenshot below for your reference.

 

#1
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
September 17, 2025, 21:08

Hello Jasmin

It looks like you activated the cache but didn't clear it.

I recommend using the cache only after the site (products) are fully configured - https://share.pluginus.net/video/v20250917220702.mp4

#2