CRITICAL!!! Some Problems
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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
Hello,
We bought a license for Woof because we had problems with the a stranger free version, But the problem continue.
- We have using DIVI theme and we created a PAGE in Wordpress for a filter page, here work with Woof. The problem is that every days the Woof don't work and just is like if the Woof disappear and we can see only the page title. We must deactivate Woof plugin and activate again + clear caches, and get work again.
- The filters are very slow and if we using shortcodes or actions like: [woof sid ='search_llanta' by_only='none' tax_only='pa_ancho,pa_perfil,pa_rin']
Please your Help
Hello
I did a test - https://c2n.me/4eSHTcw and with activated dynamic recalculation - https://c2n.me/4eSIfMt - the filter works fine (quite fast)
Thank you very much. Yes, work fine!
Do you know how we can make that the dynamic count works only in the short code, I mean, how is the code for that? dynamic count = 1?
hello
Please read docs - https://products-filter.com/shortcode/woof
Ok, I will try to make that. Now we have a big problem: In home we have a tyre search with a BTN redirection to woof filter search. All was fine but now we make a click on the NTN and the search page come with this UTM: >>>https://www.ercotires.com/buscador_llantas/?swoof=1&utm_source=google&utm_medium=cpc&utm_campaign=gtdiscovery_febrero2022&utm_term=gtdiscovery_febrero2022&utm_content=gtdiscovery_febrero2022<<<
¿What that mean's? And the filter come with 3 options pre charged. See the video please: https://www.loom.com/share/96ca116e92314e5d928b34f3d3c060a3
We must clean the cache, but work's fine 8 hours and the problem come again. And we don't know what is wrong.
Hello
We must clean the cache, but work's fine 8 hours and the problem come again - I advise you to change the caching plugin.
Unfortunately, this does not depend on my plugin if a third-party plugin caches pages so hard without considering GET requests