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Creating a new product always makes them in English

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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
dortmans(@dortmans)
4 Posts
Customers
October 28, 2024, 15:09

Hello, our website recently gained a new plugin called WPML, this plug-in allows us to translate our products.

The problem is our websites main language is Dutch, and everytime I add a new product by clicking on the"new product" button, it automaticly makes it in English instead of Dutch.

Forcing me to go into every indiviual product and changing them by hand. Is there way to do this in mass or so it starts of in Dutch to begin with?

#1
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
October 29, 2024, 10:42

Hello

What plugin version number are you using?

Try to enable  Dutch  language when creating a product

#2
dortmans(@dortmans)
4 PostsTopic Author
Customers
October 29, 2024, 11:04

My version is: 2.1.4.4

How do I enable Dutch when creating a product, the only option I get is how many products I want to create.

#3
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
October 29, 2024, 11:42

Please paste your license key here - https://share.pluginus.net/image/i20230222134241.png -> https://share.pluginus.net/image/i20230222134511.png and  wp-admin access - https://share.pluginus.net/image/i20230222134615.png

How do I enable Dutch when creating a product, - This is the standard WPML language switcher located at the top of the screen.

#4
dortmans(@dortmans)
4 PostsTopic Author
Customers
October 29, 2024, 12:32

I have addeed the licence key.

The language switcher does not change the outcome, I have already tried this before coming here.
No mater if the language is set to Dutch or English it continues to produce products in English.

#5
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
October 29, 2024, 13:07

Hello

Please drop me wp-admin+ftp access - https://share.pluginus.net/image/i20230222134241.png -> https://share.pluginus.net/image/i20230222134615.png -  I will check it

#6
dortmans(@dortmans)
4 PostsTopic Author
Customers
October 29, 2024, 15:46

Weirdly enough the problem disapeared, I just made a new product and it was done so in Dutch, even when I switched to English it still made a Dutch product. I don't understand why it's suddly acts like this, but I'm not complaining.

#7
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
October 30, 2024, 10:31

Hello

Yes, it is strange.

Write to me if the problem repeats

#8