Conflict with Search plugin
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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
Hi.
We are facing some issues with our site search plugin (TH Advance Product Search Pro). When searching (Nozzle) and click for more results, it will timeout and crash the site.
If we disable the Husky filter plugin, everything else is working perfect and search is fast and reliable. So we are facing some kind of conflict between these two plugins.
Can you help?
Br Kim
Hello Kim
Please drop me exact link to the issue
Yes, the plugin is not compatible with third-party filters. But I'll see what can be done in this case.
Hi Pablo
Thank you for getting back to me so quickly.
The page is http://www.prigo.dk
I can easily provide you with a admin login to your email.
Issue is with the header search field.
Hello Kim
Please paste your license key here - https://share.pluginus.net/image/i20230222134241.png -> https://share.pluginus.net/image/i20230222134511.png
You can try to add "by_text" in Advanced->Options - https://share.pluginus.net/image/i20240705110045.png - save options and do a test
I did the"by_text" disabling in advanced -> options and it helped a lot.
Thank you for your help!
Great! Welcome;)