PluginUs.Net - Business Tools for WooCommerce and WordPress

[realize your idea - make your dreams come true]

Support Forum

You need to log-in to create request (topic) to the support

Concept to Publish issue

🎄 Holiday Notice - Support Vacation 🎄

ATTENTION: From December 28, 2025 to January 6, 2026 our support team will be on vacation.

Important information:

  • ❌ No ticket responses from December 28 to January 6
  • ✅ Support will resume on January 7, 2026
  • 📝 You can still submit tickets during vacation - they will be queued and answered starting January 7
  • ⚠️ Urgent technical issues: Please check our documentation and codex first

🎅 Season's Greetings! 🎅

We want to thank all our amazing customers for your trust and support throughout 2025!
Merry Christmas and Happy New Year to you and your families! 🎉

We wish you:

  • 🚀 Successful online stores
  • 💰 Growing sales
  • 😊 Happy customers
  • 🎯 Achieved goals in 2026

Thank you for being with us! We appreciate every one of you and look forward to continuing our work together in the new year.

Rest, recharge, and see you in 2026!

Best regards,
PluginUs.Net Team

The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday. If you have problems with registration ask help on contact us page please
If you not got email within 24~36 business hours, firstly check your spam box, and if no any email from the support there - back to the forum and read answer here. DO NOT ANSWER ON EMAILS [noreply@pluginus.net] FROM THE FORUM!! Emails are just for your info, all answers should be published only here.
The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
vojtechsobek(@vojtechsobek)
4 Posts
Customers
June 21, 2022, 13:07

Hello,

we have problem with publishing concept products. We changed status for all these tree products from Concept po Published.
https://share.cleanshot.com/DZwANgnVrCinQS99rx2E

But, they didn't show up in a store front-end. We tried to"update" them via classic woocommerce editor and they sowed up (we just click o update button).
How we can change product status from Concept to Publish in Bear to really Publish the products :)

Thank you very much!

#1
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
June 22, 2022, 11:40

Hello

Do you use caching or product sync plugins?

#2
vojtechsobek(@vojtechsobek)
4 PostsTopic Author
Customers
June 22, 2022, 12:08

Hey, yeah we did. That was first thing we did - clear cache etc.

Unfortunately didn't help

Last edited on June 22, 2022, 12:08 by vojtechsobek · #3
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
June 23, 2022, 09:24

Hello

OK! But I meant exactly disabling the cache plugin

Please drop  me  wp-admin access - https://share.pluginus.net/image/i20210618130558.png ->https://share.pluginus.net/image/i20210618130637.png

Can I disable plugins  to test?

#4
vojtechsobek(@vojtechsobek)
4 PostsTopic Author
Customers
June 28, 2022, 18:49

Hey,

I've already did. Of course, it's staging page and everything is allowed.

Thank you so much!

#5
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
June 29, 2022, 12:19

Hello

Unfortunately, the link to your site is not working.

#6
vojtechsobek(@vojtechsobek)
4 PostsTopic Author
Customers
July 6, 2022, 17:42

Sorry, it should work now. Is it?

Thank you.

#7
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
July 7, 2022, 09:39

Hello

unfortunately your link does not work (there is no such site)

#8