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columns bottom scroll bar and filters bug

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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
finn(@finn)
4 Posts
Customers
February 22, 2021, 23:41

Hello and thank you for your plugin.

As contacted in codecanyon i think that the scrollbar from left to right so we can see all the columns is only on the bottom pf page.

This in a small screen in desktop computer (which doesnt have a touchpad like desktop) need to be done with keyboard.

I would like to know if it possible the scroll bar to be floating in the bottom of screen.

Also we encounter a problem when opening filters the first time the third column filters (categories brands etc) not appear and we need to reload.

Dont know if its a known bug so just submitting it.

Thank you again.

#1
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
February 23, 2021, 10:36

Hello

 if it possible the scroll bar to be floating in the bottom of screen - https://c2n.me/4b3G6ko.png

Also we encounter a problem when opening filters the first time the third column filters (categories brands etc) not appear and we need to reload. - Please  drop   me  a screenshot of the  issue

 

#2
finn(@finn)
4 PostsTopic Author
Customers
February 23, 2021, 15:42

Thank you for you fast answer again.

Saw the screenshot I confirm that i saw that bar when tried the plugin in the start, but now there is no way to make it appear.

The only way to scroll is either with a touchpad or selecting a product and press left and right arrows.

Can it be a brownser issue? We use Firefox in mac os. Ad blocker closed. Should i look for any conflict? But didn't installed anything new for a while.

As for the other bug i will make a screenshot when it happens because it happened randomly.

 

 

 

#3
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
February 24, 2021, 10:57

Hello

Should i look for any conflict? - Please  drop  me wp-admin access - https://c2n.me/43SC6rb.png ->https://c2n.me/42BAoj4.png

I will  check  it

#4
finn(@finn)
4 PostsTopic Author
Customers
February 27, 2021, 03:34

Sorry for the delay. Just submitted. Thank you very much.

#5
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
March 1, 2021, 10:43

Hello

Your  site - https://c2n.me/4b89tXA.png

Can you do  a  test on  another  device or browser

#6
finn(@finn)
4 PostsTopic Author
Customers
March 2, 2021, 01:46

Hello thank you for checking.

It works in Google Chrome and in Safari.

Seems to not work only in Firefox in Mac OS. Im using ad block but i turned it off for the page we use it.

We can ask shop manager to work on it in Safari or Chrome.

Hoped its our side problem only. Thanks again.

#7
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
March 2, 2021, 11:17

Hello

Ok!  Great

I passed it to our developer

#8