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Colour dropdown not showing.

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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
Josh(@josh-2)
10 Posts
Customers
August 3, 2020, 16:56

Hello,

I purchased the pro version from themeforest, removed the WordPress plugins version and used this instead.

I have looked at other tickets regarding this issue, I dont seem to have the option for colour dropdown.

https://ibb.co/1Xkq1Nd

 

Even tho I selected it in the options as well.

https://ibb.co/9vHwSzF

Not sure what else needs to be done.

Any help would be greatly appreciated.

Cheers

Josh

#1
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
August 4, 2020, 11:59

Hello Josh

Paste your license key here - https://c2n.me/43SC6rb.png -> https://c2n.me/42HBIt7.png

#2
Josh(@josh-2)
10 PostsTopic Author
Customers
August 4, 2020, 12:02

Sorted :)

#3
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
August 4, 2020, 12:20

Your  site  -  https://c2n.me/48EqYwF

#4
Josh(@josh-2)
10 PostsTopic Author
Customers
August 4, 2020, 12:23

So you've added it in again? and it still not showing.

https://ibb.co/XYwWLVd

#5
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
August 5, 2020, 11:07

Hello Josh

Please  watch  a video  - https://products-filter.com/video-tutorials#video_beGT6p_look - It is very important to start configuring the plugin.

Activate  an extension "Color"

#6
Josh(@josh-2)
10 PostsTopic Author
Customers
August 5, 2020, 11:13

Not sitting through the 45mins video but its Extensions --> Colour click the checkbox save done. Now colour shows.

#7
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
August 6, 2020, 09:16

Hello

Ok! Great!

#8