Quote from Pablo Borysenco on February 24, 2021, 13:16

Hello

Paste your license key here - https://c2n.me/43SC6rb.png -> https://c2n.me/42HBIt7.png and  wp-admin access - https://c2n.me/42BAoj4.png

 

Quote from definiteimage on February 24, 2021, 20:13

Hi, I found that something happened with WPML and not this plugin where my attributes got erased.
That is why this option dissapeared I believe.

Solved! Thanks :)

Quote from Pablo Borysenco on February 25, 2021, 12:30

Hello

Ok!  Great! Welcome;)

Quote from definiteimage on February 25, 2021, 18:50

Hi,
Maybe you can assist me im not sure if this is the same issue as I previously mentioned, but its a few times already that I have to reupload all of the images icons.

Whenever i leave the page and come back (after saving) my images all dissapear from the sidebar and all i see is black circles like in the screenshot. Do you know why this is happening?

Quote from Pablo Borysenco on February 26, 2021, 13:02

Hello

I see you are using WPML and  you  installed  color 2  so:

Please  read  this( https://c2n.me/4b6ySHk.png ) - https://products-filter.com/extencion/color/

customize colors on the attribute edit page - https://c2n.me/4b6zih4 - Do it for each language

Quote from definiteimage on February 26, 2021, 16:14

Hi Pablo,

I do not think you understood my question so let me clarify. I have uploaded all of my images in French and English, however each time I go in and make adjustments in the site, they all dissapear and the settings RESET.

This is what I am doing:
1. I upload the icons and make the background white. I can view everything properly.
2. Next time I go in the backend they are gone and the backgrounds are set to black.
3. Yesterday, I had an icon uploaded in the shop as a test, and now it is gone AGAIN.

Again, why is this happening? Please read my question properly.

Quote from Pablo Borysenco on March 1, 2021, 13:20

Hello

I understood you perfectly!

Please follow my recommendations - https://c2n.me/4b8lrkK.png

Quote from definiteimage on March 1, 2021, 17:30

Hi Pablo,

This has been going on for a whilte right now and we are not getting anywhere. We are on a tight deadline and we followed every step of the video and documentation.

Here is an example that we need corrected as soon as possible:

I uploaded the image here:

On the store page (https://www.spa-venus.com/en/boutique-products/) I do not see any icons, but in the code of the page I see it.

Here is the code in the browser that shows me I the image is uploaded in the right place:

<li class="woof_color_term_ woof_color_term_190 ">
<p class="woof_tooltip"><span class="woof_tooltip_data">Phytomer <span>(20)</span></span><input type="checkbox" id="woof_190_603d05eb0e966" class="woof_color_term woof_color_term_190 " data-color="" data-img="https://www.spa-venus.com/wp-content/uploads/2021/02/PART.-PHYTOMER-2-1.jpg" data-tax="pa_identifiant-marque" name="phytomer-en" data-term-id="190" value="190" /></p>
<input type="hidden" value="Phytomer" data-anchor="woof_n_pa_identifiant-marque_phytomer-en" />
</li>

Quote from Pablo Borysenco on March 2, 2021, 12:36

Hello

My  video - https://c2n.me/4b9hXPY.mp4

If you are using the filter as a color, load 25X25 images (as written in the documentation) in your case, only this piece of the image is displayed - https://c2n.me/4b9igaY.jpg

Better use "image 2"  to display images

Quote from Pablo Borysenco on March 2, 2021, 14:00

Video  with  image 2 - https://c2n.me/4b9nJCL

to make it round - https://c2n.me/4b9nW2T.png - result - https://c2n.me/4b9nYFz.png

And  add  CSS :

ul.woof_list_image li {

display: inline-block !important;

}

result - https://c2n.me/4b9o6mO.png