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Child filter behavior is odd

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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
sferda(@sferda)
2 Posts
Customers
June 1, 2025, 18:00

Selecting the top-level category behaves as expected...

https://www.rwmartin.com/product-category/pre-owned-equipment/?search=1&product_cat=washer-pre-owned-equipment&really_curr_tax=18-product_cat

Then selecting a child under that category behaves strangely. The user is expecting that only the Washers under 100lbs will be shown, but the actual result is that all Washers are shown.

https://www.rwmartin.com/product-category/pre-owned-equipment/?search=1&product_cat=washer-pre-owned-equipment%2C0-100-lbs-washer-pre-owned-equipment&really_curr_tax=18-product_cat

I understand, intellectually, why this is happening, but the behavior is not intuitive for our users. Is there a way that this can be changed?

#1
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
June 2, 2025, 11:27

Hello

Please try changing the logic of comparison - https://share.pluginus.net/image/i20250602122651.png

#2
sferda(@sferda)
2 PostsTopic Author
Customers
June 23, 2025, 20:31

When I make the change suggested, all of the other categories seem to vanish when the first option is selected.  Can the filter options remain open even with this AND in place?

#3
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
June 24, 2025, 10:46

Hello

Please paste your license key here - https://share.pluginus.net/image/i20230222134241.png -> https://share.pluginus.net/image/i20230222134511.png

Update the plugin to latest version - https://products-filter.com/how-to-make-auto-update-for-wordpress-plugins-and-themes-bought-on-envato

#4