danstefanov93(@danstefanov93)
7 Posts
Customers
Quote from danstefanov93 on December 24, 2024, 20:55
Hello,
I am facing problems when filtering by the Checkbox filter types. I have several Checkbox types and each of them act the same. So when I check one of the options, the results are correct. After checking another option or even more, the results keep the same as its like only the first option is checked. I am using the OR condition for all of them. I have disabled the "dynamic count" because I don't need it, and the option "Disable swoof influence" is set to "Yes". I tried all possible solutions from previous Tickets but non of them worked.
P.S. I am also using Elementor.
Thanks for making this great plugin!
Hello,
I am facing problems when filtering by the Checkbox filter types. I have several Checkbox types and each of them act the same. So when I check one of the options, the results are correct. After checking another option or even more, the results keep the same as its like only the first option is checked. I am using the OR condition for all of them. I have disabled the"dynamic count" because I don't need it, and the option"Disable swoof influence" is set to"Yes". I tried all possible solutions from previous Tickets but non of them worked.
P.S. I am also using Elementor.
Thanks for making this great plugin!
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
Quote from Pablo Borysenco on December 25, 2024, 13:18
Hello
Please drop me exact link to the issue.
Describe in more detail what I should do to get the error (which filter to click and what should not be displayed)
Hello
Please drop me exact link to the issue.
Describe in more detail what I should do to get the error (which filter to click and what should not be displayed)
danstefanov93(@danstefanov93)
7 PostsTopic Author
Customers
Quote from danstefanov93 on December 25, 2024, 13:24
Hello Pablo,
The following page is this: https://minimonza.bg/shop
An example for reproducing a bug would be to check in "Категории продукти" the "F1" and "Le Mans". As you could see, any checked option after the first checked option is neglected.
Thank you and let me know if you need more details.
Hello Pablo,
The following page is this: https://minimonza.bg/shop
An example for reproducing a bug would be to check in"Категории продукти" the"F1" and"Le Mans". As you could see, any checked option after the first checked option is neglected.
Thank you and let me know if you need more details.
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
Quote from Pablo Borysenco on December 26, 2024, 10:48
Hello
Please try in Advanced->Options - https://share.pluginus.net/image/i20241226104450.png - and do a test
Hello
Please try in Advanced->Options - https://share.pluginus.net/image/i20241226104450.png - and do a test
danstefanov93(@danstefanov93)
7 PostsTopic Author
Customers
Quote from danstefanov93 on December 30, 2024, 21:02
Hey,
It was already set like this as shown in the screenshot, I also tried reversing the options to "No" and still there wasn't any effect.
Hey,
It was already set like this as shown in the screenshot, I also tried reversing the options to"No" and still there wasn't any effect.
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
Quote from Pablo Borysenco on December 31, 2024, 10:48
Hello
Perhaps you did not save the settings by mistake.
Hello
Perhaps you did not save the settings by mistake.
danstefanov93(@danstefanov93)
7 PostsTopic Author
Customers
Quote from danstefanov93 on January 2, 2025, 01:11
I have them both as "Yes", tried clearing caches and still wasn't working.
I have them both as"Yes", tried clearing caches and still wasn't working.
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
Quote from Pablo Borysenco on January 2, 2025, 10:18
Hello
Are you using elementor pro?
Hello
Are you using elementor pro?
danstefanov93(@danstefanov93)
7 PostsTopic Author
Customers
Quote from danstefanov93 on January 2, 2025, 15:12
Hello,
Yes I'm using the pro version of Elementor. For the product grid element im using the JetSmartFilters plugin's element "JetWooBuilder Products Grid".
I also have added the code from https://products-filter.com/compatibility-with-elementor added to my functions.php file.
Hello,
Yes I'm using the pro version of Elementor. For the product grid element im using the JetSmartFilters plugin's element"JetWooBuilder Products Grid".
I also have added the code from https://products-filter.com/compatibility-with-elementor added to my functions.php file.
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
Quote from Pablo Borysenco on January 3, 2025, 10:42
Hello
Please disable elementor pro, clear all cache and do a test
Hello
Please disable elementor pro, clear all cache and do a test
danstefanov93(@danstefanov93)
7 PostsTopic Author
Customers
Quote from danstefanov93 on January 3, 2025, 23:35
Hello, by disabling the Elementor Pro and only keeping Elementor the layout changes but everything works as expected.
Hello, by disabling the Elementor Pro and only keeping Elementor the layout changes but everything works as expected.
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
Quote from Pablo Borysenco on January 6, 2025, 12:25
Hello
For some reason this third party plugin is intercepting the request and changing the taxonomies
Hello
For some reason this third party plugin is intercepting the request and changing the taxonomies
danstefanov93(@danstefanov93)
7 PostsTopic Author
Customers
Quote from danstefanov93 on January 6, 2025, 21:51
Hello Pablo,
I tried disabling all other plugins but seems like the issue is coming only from the Elementor Pro. I couldn't find any settings regarding taxonomies or search/filtering on the Elementor part for the Products Archive page.
I tried tweaking the Elementor's elements on that page and the custom query ID for the JetWooBuilder Product Grid element but still the bug with the filters existed.
Does it mean I have to apply some additional custom code?
P.S. All plugins are up-to-date.
Hello Pablo,
I tried disabling all other plugins but seems like the issue is coming only from the Elementor Pro. I couldn't find any settings regarding taxonomies or search/filtering on the Elementor part for the Products Archive page.
I tried tweaking the Elementor's elements on that page and the custom query ID for the JetWooBuilder Product Grid element but still the bug with the filters existed.
Does it mean I have to apply some additional custom code?
P.S. All plugins are up-to-date.
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
Quote from Pablo Borysenco on January 7, 2025, 12:43
Hello
Customizing our plugin code most likely won't help
In this case, you should find the code where the request is formed in Elementor pro, explore it and customize it.
Hello
Customizing our plugin code most likely won't help
In this case, you should find the code where the request is formed in Elementor pro, explore it and customize it.
