Quote from Pablo Borysenco on April 19, 2024, 10:44

Hello

Please drop me exact link to the issue

You can try this - https://products-filter.com/extencion/slideout

Quote from Lianne on April 19, 2024, 10:56

Hi, i don't see the option slide-out. Under 'Advanced' i only see 'code' and 'options'.

It's on every product category page on mobile https://shabbytiger.nl/product-categorie/sieraden/

 

Quote from Pablo Borysenco on April 19, 2024, 11:42

Please paste your license key here - https://share.pluginus.net/image/i20230222134241.png -> https://share.pluginus.net/image/i20230222134511.png

update the plugin to latest version - https://products-filter.com/how-to-make-auto-update-for-wordpress-plugins-and-themes-bought-on-envato

Quote from Lianne on April 19, 2024, 12:40

if i delete the plugin and install it again do I loose my settings?

Quote from Pablo Borysenco on April 22, 2024, 11:21

Hello

In  this case the settings will be saved. Of course, if you don’t have code customizations

In any case, I highly recommend making a database backup before upgrading.

Quote from Lianne on April 22, 2024, 14:02

hi, okay, so i have the advanced tab now. Where do i place the shortcode?

Quote from Lianne on April 22, 2024, 14:21

I have placed the shortcode in 'shop widgets' but i don't see the filter

Quote from Pablo Borysenco on April 23, 2024, 10:27

Hello

Please disable JS optimization in wp-rocket and do a test

If  no luck - drop me wp-admin access  - https://share.pluginus.net/image/i20230222134241.png ->https://share.pluginus.net/image/i20230222134615.png

Quote from Lianne on April 23, 2024, 17:07

Hi, i've unchecked all JS options in WP rocket and i still don't see the filter on mobile. So if you can check, yes please.

Quote from Pablo Borysenco on April 24, 2024, 10:55

Hello

Yes, I see, it looks like this is a conflict with third-party functionality

Try inserting the shortcode into another container

if no luck -  drop me wp-admin access - https://share.pluginus.net/image/i20230222134241.png ->https://share.pluginus.net/image/i20230222134615.png

Quote from Lianne on April 24, 2024, 11:06

hi, what do you mean with another container?

Can you please check?

Quote from Pablo Borysenco on April 24, 2024, 13:04

Please do a test

I removed the shortcode from the sidebar and inserted it into the footer - https://share.pluginus.net/image/i20240424140449.png

Quote from Lianne on April 24, 2024, 14:19

Okay, that wasnt a good idea, as the filters showed through my footers https://ibb.co/0Vt4wqB

It looked horrible, so i deleted the code there. Where can I put it to show the filters?

Quote from Pablo Borysenco on April 25, 2024, 10:31

Hello

https://ibb.co/0Vt4wqB  - Unfortunately, I don’t understand what this screenshot is for.

Where can I put it to show the filters?  - in any container that is not hidden for mobile devices. it will be better if this container has as few nestings as possible

Quote from Lianne on April 25, 2024, 10:41

hi, i wanted to sent you this screenshot, of how it looked https://ibb.co/0FhgLX3

Every container is visible for mobile. So, how do we solve this?

Quote from Pablo Borysenco on April 25, 2024, 11:27

My  test  - https://share.pluginus.net/video/v20240425122016.mp4

please try to disable cache and do a test

also keep in mind that it is not necessary to insert this shortcode into the widget, you can insert the shortcode in the template content

if  no luck  - please drop me ftp access - https://share.pluginus.net/image/i20230222134241.png ->https://share.pluginus.net/image/i20230222134615.png

Quote from Lianne on April 25, 2024, 18:47

Hi, i see it now, but there are a few things:
- it's not showing on every product category page. For example here its not visible: https://shabbytiger.nl/product-categorie/spring-summer/
- A bit of the text is already showing, I only want the button to show https://ibb.co/qCXHqYq
- And the regular filter is also still showing. https://ibb.co/k5sFWDX Only on mobile I want the floating filters and the normal filter only needs to show on desktop.

How do I fix al these things?

Quote from Pablo Borysenco on April 26, 2024, 10:18

Hello

1)  My  test  https://share.pluginus.net/video/v20240426110430.mp4  - https://share.pluginus.net/image/i20240426110455.png

2) fixed

3) But it just depends on your theme, how does it hide widgets for mobile devices

Quote from Lianne on April 26, 2024, 18:46

can the filter also show on product categories made by category instead of attributes?