Climb Craft(@climb-craft)
16 Posts
Customers
Quote from Climb Craft on October 15, 2024, 06:52
Hi,
Two of our taxonomies are not able to be filtered. All the rest are fine.
I can't find anything different about the two taxonomies that aren't working - the settings seem to be all the same as all the taxonomies that are working.
https://drive.google.com/file/d/1MhzGFe7xKaotWKkbjR7jw_J1wLPlpuVy/view?usp=sharing
The taxonomies are: "Size" and "Material"
When any taxonomy item is selected under size or material, the filter does not load them.
https://climbingholds.net/shop/
Hi,
Two of our taxonomies are not able to be filtered. All the rest are fine.
I can't find anything different about the two taxonomies that aren't working - the settings seem to be all the same as all the taxonomies that are working.
https://drive.google.com/file/d/1MhzGFe7xKaotWKkbjR7jw_J1wLPlpuVy/view?usp=sharing
The taxonomies are:"Size" and"Material"
When any taxonomy item is selected under size or material, the filter does not load them.
https://climbingholds.net/shop/
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
Quote from Pablo Borysenco on October 15, 2024, 11:40
Hello
Yes, this is very strange.
For the test I made two links to check this without the influence of my plugin:
https://climbingholds.net/shop/?pa_hold_type=bulk-packs - is Ok!
https://climbingholds.net/shop/?pa_size=s - 404 error - although a GET request should not affect redirection in permalinks
Can you drop me wp-admin+ftp access to check it - https://share.pluginus.net/image/i20230222134241.png -> https://share.pluginus.net/image/i20230222134615.png
Hello
Yes, this is very strange.
For the test I made two links to check this without the influence of my plugin:
https://climbingholds.net/shop/?pa_hold_type=bulk-packs - is Ok!
https://climbingholds.net/shop/?pa_size=s - 404 error - although a GET request should not affect redirection in permalinks
Can you drop me wp-admin+ftp access to check it - https://share.pluginus.net/image/i20230222134241.png -> https://share.pluginus.net/image/i20230222134615.png
Climb Craft(@climb-craft)
16 PostsTopic Author
Customers
Quote from Climb Craft on October 16, 2024, 00:28
Thanks you for your help.
I've shared admin access
Thanks you for your help.
I've shared admin access
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
Quote from Pablo Borysenco on October 16, 2024, 17:32
Hello
Can you delete these attributes - https://share.pluginus.net/image/i20241016182912.png
Hello
Can you delete these attributes - https://share.pluginus.net/image/i20241016182912.png
Climb Craft(@climb-craft)
16 PostsTopic Author
Customers
Quote from Climb Craft on October 24, 2024, 01:09
Hi,
I've deleted those two attributes.
Cleared all caches, regenerated database and look-up tables.
Has not resolved the issue unfortunately.
Hi,
I've deleted those two attributes.
Cleared all caches, regenerated database and look-up tables.
Has not resolved the issue unfortunately.
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
Quote from Pablo Borysenco on October 24, 2024, 09:43
Hello
Please drop me ftp/sftp access - https://share.pluginus.net/image/i20230222134241.png ->https://share.pluginus.net/image/i20230222134615.png ( I don't need access to the server control panel )
Hello
Please drop me ftp/sftp access - https://share.pluginus.net/image/i20230222134241.png ->https://share.pluginus.net/image/i20230222134615.png ( I don't need access to the server control panel )
Climb Craft(@climb-craft)
16 PostsTopic Author
Customers
Quote from Climb Craft on October 24, 2024, 23:17
Sorry I'm not exactly sure how to do that.
It's a Linux-based Lightsail instance. I usually connect through the browser-based SSH client through the server console.
Should I share SSH key so you can access through Filezilla or something?
Sorry I'm not exactly sure how to do that.
It's a Linux-based Lightsail instance. I usually connect through the browser-based SSH client through the server console.
Should I share SSH key so you can access through Filezilla or something?
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
Quote from Pablo Borysenco on October 25, 2024, 10:33
Hello
Yes! You can drop me SSH access - https://share.pluginus.net/image/i20230222134241.png ->https://share.pluginus.net/image/i20230222134615.png
Hello
Yes! You can drop me SSH access - https://share.pluginus.net/image/i20230222134241.png ->https://share.pluginus.net/image/i20230222134615.png
Climb Craft(@climb-craft)
16 PostsTopic Author
Customers
Quote from Climb Craft on October 30, 2024, 01:18
Added to private data - is that what you need?
Added to private data - is that what you need?
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
Quote from Pablo Borysenco on October 30, 2024, 11:26
Hello
Maybe I'm wrong, but I need: username, host, port, password or I'll give you the public key
Hello
Maybe I'm wrong, but I need: username, host, port, password or I'll give you the public key
Climb Craft(@climb-craft)
16 PostsTopic Author
Customers
Quote from Climb Craft on November 1, 2024, 03:11
Hi. I have added the host, username and default key.
(I don't think you need port or password to connect with the key. I don't use them).
Hi. I have added the host, username and default key.
(I don't think you need port or password to connect with the key. I don't use them).
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
Quote from Pablo Borysenco on November 1, 2024, 14:00
Hello
Ok! Our developer will check it on Monday.
Hello
Ok! Our developer will check it on Monday.
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
Quote from Pablo Borysenco on November 5, 2024, 13:47
Hello
Unfortunately, with this access I don't have the right to change files:
(NoPermissions (FileSystemError): Error: EACCES: permission denied
Hello
Unfortunately, with this access I don't have the right to change files:
(NoPermissions (FileSystemError): Error: EACCES: permission denied
Climb Craft(@climb-craft)
16 PostsTopic Author
Customers
Quote from Climb Craft on November 7, 2024, 23:42
Yes, okay. Sorry. I have reset permissions for the bitnami user.
Tested and am now able to upload files to the /bitnami/wordpress directory.
Yes, okay. Sorry. I have reset permissions for the bitnami user.
Tested and am now able to upload files to the /bitnami/wordpress directory.
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
Quote from Pablo Borysenco on November 12, 2024, 14:18
Hello
Unfortunately our developer can't do anything. This may be due to server-side caching, but file changes are not visible on the front-end.
Try creating another taxonomy, for example with the slug - part_size and do a test
Hello
Unfortunately our developer can't do anything. This may be due to server-side caching, but file changes are not visible on the front-end.
Try creating another taxonomy, for example with the slug - part_size and do a test
