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Category Filter with WPML and Hide empty terms=YES disappears in the second language

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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
ilfuso(@ilfuso)
8 Posts
Customers
September 30, 2021, 13:13

Hello,

I have a multilingual website, with Italian as default language (http://www.automecsrl.it/shop).

With the Italian Language, the"Product Categories" filter with options"Show count","Dynamic recount" and"Hide empty terms" set to YES works fine.
If I change the language to English the filter disappears. Note, also the categories are translated in English with WPML.
If I set"Hide empty terms"=NO, the categories in English are shown correctly and with the right counts.

Thanks,

Daniel

#1
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
October 1, 2021, 12:06

Hello Daniel

Paste your license key here - https://share.pluginus.net/image/i20210618130558.png -> https://share.pluginus.net/image/i20210618130614.png and  wp-admin access - https://share.pluginus.net/image/i20210618130637.png

#2
ilfuso(@ilfuso)
8 PostsTopic Author
Customers
October 1, 2021, 12:46

Pasted!

#3
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
October 4, 2021, 10:57

Hello Daniel

Please  check  your access - https://share.pluginus.net/image/i20211004115701.png

#4
ilfuso(@ilfuso)
8 PostsTopic Author
Customers
October 7, 2021, 20:55

Sorry for the inconvenience, everything should work fine now.

#5
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
October 8, 2021, 12:53

Hello Daniel

It looks like you haven't translated any product - https://c2n.me/4dAZ80Y

 

 

#6
ilfuso(@ilfuso)
8 PostsTopic Author
Customers
October 12, 2021, 18:05

Hello Pablo,
I had selected the WPML option"Make 'Products' appear as translated" in product page, hoping that would be enough (the rest of the filters work fine in all languages even without the translation).

Ok, I will proceed as you showed me.

Thanks

Daniel

#7
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
October 13, 2021, 09:42

Hello Daniel

I'm not sure about WPML logic

But my plugin makes a request: Get all products in English that have an attribute (English) - and this returns zero products

#8