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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
Prokopis(@prokopis)
69 Posts
Customers
March 11, 2022, 22:40

hi,

I have categories and follow instructions as per video https://products-filter.com/video/ at time 3:14-3:16, hide child but categories are not open as per your video. i do not have the option to open the category and select a subcategory.

i have check the categories and they are correct including the subcategories.

what it might be the issue?

 

#1
Prokopis(@prokopis)
69 PostsTopic Author
Customers
March 12, 2022, 15:59

i have notice that by enabled wp rocket optimisations for java, css etc it breaks woof. what i need to add as exclusion for this?

i have try the below but the issue is still not resolved

 

/wp-content/plugins/woocommerce-products-filter
\\plugins\woocommerce-products-filter\js\front.js
/jquery-?[0-9.](.*)(.min|.slim|.slim.min)?.js
jquery-migrate.min.js

thanks

 

 

#2
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
March 14, 2022, 13:32

Hello

Please  drop me  exact  link to the  issue

#3
Prokopis(@prokopis)
69 PostsTopic Author
Customers
March 14, 2022, 15:48

url: https://okeizo.com/shop/

#4
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
March 15, 2022, 14:10

Hello

Please paste your license key here - https://share.pluginus.net/image/i20210618130558.png -> https://share.pluginus.net/image/i20210618130614.png and  wp-admin access - https://share.pluginus.net/image/i20210618130637.png

It looks like the style file is not included at all.

#5
Prokopis(@prokopis)
69 PostsTopic Author
Customers
March 15, 2022, 16:15

hi,

details added,

also i have add as exception to wp rocket the below

/wp-content/uploads/uploads_woof_turbo_mode
/wp-content/plugins/woocommerce-products-filter/ext/turbo_mode/data
/wp-uploads/uploads_woof_turbo_mode
/plugins/woocommerce-products-filter/ext/turbo_mode/data
/wp-content/plugins/woocommerce-products-filter

#6
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
March 16, 2022, 12:13

Hello

I  did  a  test  - https://c2n.me/4fbgVgg - everything seems to be working correctly

#7
Prokopis(@prokopis)
69 PostsTopic Author
Customers
March 16, 2022, 12:37

is working now because i have disable wp-rocket file optimization due to some testing's that i am doing. on the enable of file optimization woof is not properly working

Even though, on the enable of the file optimization i will need to exclude  css, and java. what java and css paths i need to exclude ?

thanks

 

#8
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
March 17, 2022, 12:14

Hello

exclude  - jQuery

and

wp-content/plugins/woocommerce-products-filter/css/front.css

wp-content/plugins/woocommerce-products-filter/js/front_comprssd.js

#9