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Cart does not update

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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
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The cart in the header does not update when items are added. We have turned off all caching and nothing happens. Please can you advise on what the problem is and the solution. We are using storefront theme. We are using the free version to test and make sure it works.

Hello

please drop me exact link to the issue

example link where item has been added but cart doest update.

https://oceanroadswimwear.com.au/product/plus-size-chlorine-resistant-long-swim-leggings/

here is another link. when this is copied and pasted it shows the cart is ok but this is not the case on the real site.

https://oceanroadswimwear.com.au/product/chlorine-resistant-tankini-top-with-built-in-bra/

 

both links

work but this is not the case when on the live site. what is the issue.

Hello

But there is no table on these links. Please give me a link to the page with the table

sorry what do you mean by table

Hello

You wrote in support of WOOT plugin that displays products in tables - https://products-tables.com/ . Do you have questions related to this plugin?

I'm looking for support for plugin Fox Currency Convertor. The problem is when Fox Currency convertor is active it doesn't update the cart. It flashes the price and then goes to $0 in the cart.

 

Hello

Ok!Ā  It looks like this plugin is disabled on your site

The Fox currency convertor is now active. Thanks

Hello

What plugin version number are you using?

Please paste your license key here - https://share.pluginus.net/image/i20230222134241.png -> https://share.pluginus.net/image/i20230222134511.png andĀ  wp-admin+ftp access - https://share.pluginus.net/image/i20230222134615.png

 

Hi Where do I find the license key. I'm on the free version. Do you get a key with the free version? Thanks

Hello

I see that you are using the paid version of the plugin

To getĀ  licenseĀ  key - https://codecanyon.net/downloads -> https://c2n.me/49ZXJv0.png

Hi, I dont understand as we dont have a paid version of the plugin? The first link sends me to a purchase page followed by an enter code page. I dont know where the code is? Please can you advise? thanks.

Ok!Ā  what plugin version number are you using?

Here are the plugin details

FOX – Currency Switcher Professional for WooCommerceĀ (former name is WOOCS) is free WooCommerce multi currency switcher plugin for woocommerce, that allows your site visitors switch products prices currencies according to set currencies rates in the real time and pay in the selected currency (optionally). FOX is multi currency plugin that allows to add any currency to WooCommerce store. Ideal solution to make the serious WooCommerce store site in multiple currencies!

It says Version 2.2.4 but when I click on view details I get the below information

  • Version:Ā 1.4.1.9
  • Author:Ā realmag777
  • Last Updated:Ā 2 weeks ago
  • Requires WordPress Version:Ā 4.9.0 or higher
  • Compatible up to:Ā 6.5.3
  • Requires PHP Version:Ā 7.2 or higher
  • Active Installations:Ā 60,000+

We are running WordPress 6.5.3 running Storefront theme so it should be compatible

Hello

This is a paid version of the plugin

I strongly recommend downloading plugins only from official sources

We have found our licence key purchsed through codecanyon. regarding wp-admin+ftp access do we just need to make you a wp administor

ok

Please paste your license key here - https://share.pluginus.net/image/i20230222134241.png -> https://share.pluginus.net/image/i20230222134511.png andĀ  ftp+wp-admin access - https://share.pluginus.net/image/i20230222134615.png

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