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Cant change the type of product

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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
Matheus(@matheus)
3 Posts
Customers
February 3, 2021, 03:31

After selecting the variable type of product, I receive the message that have been saved but the product still remains as a simple product. Earlier was working fine in both my production and staging environment, now only works on my staging.

#1
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
February 3, 2021, 10:37

Hello

What plugin version number are you using?

Do you  use any  cache  plugin?

#2
Matheus(@matheus)
3 PostsTopic Author
Customers
February 3, 2021, 21:52

Hi Pablo,

I don't use any cache plugin.

Plugin Version 2.0.7

#3
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
February 4, 2021, 10:57

Hello

Please add wp-admin  access -  https://c2n.me/43SC6rb.png ->https://c2n.me/42BAoj4.png -  I will  check it

#4
Matheus(@matheus)
3 PostsTopic Author
Customers
February 13, 2021, 00:18

Hi Pablo, sorry for the late.

Already created a user to you.

I also have this plugin in my .staging site as I told you and there is working fine.

#5
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
February 15, 2021, 11:22

Hello

this is very similar to a cache problem

I changed the product type and on the side of my plugin it appears as a variable(after reboot). My plugin takes this data from the data base

Try  to  remove super user role  and do a test

 

 

#6