Quote from Pablo Borysenco on September 30, 2020, 11:54

Hello

Please  add  FTP  access

Describe in more detail what I must do to get this error

Do  you  have  a test  site?

Quote from tibbie123 on October 2, 2020, 12:38

Details were added to private data area

Quote from Pablo Borysenco on October 5, 2020, 09:49

Hello

Sorry, but I did not understand which products I can remove for the test

Quote from tibbie123 on October 5, 2020, 10:46

a simpler one - product category - mirrors

Quote from Pablo Borysenco on October 5, 2020, 15:15

Hello

Do you work on the site?  I did  test - https://c2n.me/49jZBVV.png - after reboot I saw that woobe is disabled

 

Quote from tibbie123 on October 5, 2020, 15:20

I have enabled.

 

Try now

Quote from Pablo Borysenco on October 5, 2020, 15:44

I  changed  js code - https://c2n.me/49k1LeX.png - but js code cannot cause error on server

It looks like you have a problem with your hosting

 

Quote from tibbie123 on October 6, 2020, 10:24

Hi,

I have tried to delete the products in category Home Decor BUT all the products are now in category "no items"

Cannot find any way to delete the parts in that category other than one at a time - there are 6000!.

 

An example is put door stop in product title field.

Quote from Pablo Borysenco on October 6, 2020, 12:02

Hello

I can’t check anything on your site! It is unstable. Errors constantly appear!

 Home Decor BUT all the products are now in category "no items" - Categories are not deleted for no reason . To get products without categories -  https://bulk-editor.com/howto/how-to-filter-woocommerce-products-by-attachment-of-taxonomies-attributes-to-them/

An example is put door stop in product title field - https://bulk-editor.com/document/woocommerce-products-bulk-edit/ - https://c2n.me/49kFQiV.png

 

Quote from tibbie123 on October 6, 2020, 13:16

Thanks for that no categories option - perfect!

Quote from Pablo Borysenco on October 7, 2020, 12:16

Hello

Welcome;)

Quote from tibbie123 on October 8, 2020, 11:06

You mentioned there might be a server error - I found these errors in apache2/error_log - they mentioned woobe - any hints there as to what I can get the server people to fix?

[Thu Oct 08 04:16:08.573385 2020] [proxy:error] [pid 9503] (2)No such file or directory: AH02454: FCGI: attempt to connect to Unix domain socket /opt/cpanel/ea-php74/root/usr/var/run/php-fpm/ca39479d23e68dfcb1e253e88724ea5ca4a2f59b.sock (*) failed
[Thu Oct 08 04:16:08.573404 2020] [proxy_fcgi:error] [pid 9503] [client 185.89.28.36:55417] AH01079: failed to make connection to backend: httpd-UDS, referer: https://www.silkyflowerstore.com/wp-admin/edit.php?post_type=product&page=woobe
[Thu Oct 08 04:18:52.519809 2020] [cgi:warn] [pid 10868] [client 185.89.28.36:1063] AH01220: Timeout waiting for output from CGI script /usr/local/cpanel/cgi-sys/ea-php74, referer: https://www.silkyflowerstore.com/wp-admin/edit.php?post_type=product&page=woobe
[Thu Oct 08 04:18:52.519878 2020] [cgi:error] [pid 10868] [client 185.89.28.36:1063] Script timed out before returning headers: ea-php74, referer: https://www.silkyflowerstore.com/wp-admin/edit.php?post_type=product&page=woobe
[Thu Oct 08 04:25:14.300364 2020] [cgi:warn] [pid 11797] [client 185.89.28.36:55669] AH01220: Timeout waiting for output from CGI script /usr/local/cpanel/cgi-sys/ea-php74, referer: https://www.silkyflowerstore.com/wp-admin/edit.php?post_type=product&page=woobe
[Thu Oct 08 04:25:14.300415 2020] [cgi:error] [pid 11797] [client 185.89.28.36:55669] Script timed out before returning headers: ea-php74, referer: https://www.silkyflowerstore.com/wp-admin/edit.php?post_type=product&page=woobe
[Thu Oct 08 04:25:32.427611 2020] [cgi:warn] [pid 11702] [client 185.89.28.36:1142] AH01220: Timeout waiting for output from CGI script /usr/local/cpanel/cgi-sys/ea-php74, referer: https://www.silkyflowerstore.com/wp-admin/plugins.php?plugin_status=all&paged=1&s
[Thu Oct 08 04:25:32.427661 2020] [cgi:error] [pid 11702] [client 185.89.28.36:1142] Script timed out before returning headers: ea-php74, referer: https://www.silkyflowerstore.com/wp-admin/plugins.php?plugin_status=all&paged=1&s
[Thu Oct 08 04:27:15.130790 2020] [cgi:warn] [pid 12106] [client 185.89.28.36:55677] AH01220: Timeout waiting for output from CGI script /usr/local/cpanel/cgi-sys/ea-php74, referer: https://www.silkyflowerstore.com/wp-admin/edit.php?post_type=product&page=woobe
[Thu Oct 08 04:27:15.130845 2020] [cgi:error] [pid 12106] [client 185.89.28.36:55677] Script timed out before returning headers: ea-php74, referer: https://www.silkyflowerstore.com/wp-admin/edit.php?post_type=product&page=woobe
[Thu Oct 08 04:29:23.935395 2020] [cgi:warn] [pid 12730] [client 185.89.28.36:55699] AH01220: Timeout waiting for output from CGI script /usr/local/cpanel/cgi-sys/ea-php74, referer: https://www.silkyflowerstore.com/wp-admin/edit.php?post_type=product&page=woobe
[Thu Oct 08 04:29:23.935452 2020] [cgi:error] [pid 12730] [client 185.89.28.36:55699] Script timed out before returning headers: ea-php74, referer: https://www.silkyflowerstore.com/wp-admin/edit.php?post_type=product&page=woobe
[Thu Oct 08 04:31:09.244381 2020] [cgi:warn] [pid 12839] [client 185.89.28.36:1454] AH01220: Timeout waiting for output from CGI script /usr/local/cpanel/cgi-sys/ea-php74, referer: https://www.silkyflowerstore.com/wp-admin/edit.php?post_type=product&page=woobe
[Thu Oct 08 04:31:09.244427 2020] [cgi:error] [pid 12839] [client 185.89.28.36:1454] Script timed out before returning headers: ea-php74, referer: https://www.silkyflowerstore.com/wp-admin/edit.php?post_type=product&page=woobe
[Thu Oct 08 04:48:11.359356 2020] [cgi:warn] [pid 14293] [client 185.89.28.36:2848] AH01220: Timeout waiting for output from CGI script /usr/local/cpanel/cgi-sys/ea-php74, referer: https://www.silkyflowerstore.com/wp-admin/edit.php?post_type=product&page=woobe
[Thu Oct 08 04:48:11.359411 2020] [cgi:error] [pid 14293] [client 185.89.28.36:2848] Script timed out before returning headers: ea-php74, referer: https://www.silkyflowerstore.com/wp-admin/edit.php?post_type=product&page=woobe

Quote from Pablo Borysenco on October 8, 2020, 13:41

Hello

You  need  to  set   in /etc/httpd/conf/httpd.conf  directive

Timeout 300

If  you use nginx  also add
proxy_connect_timeout 600;
proxy_send_timeout 600;
proxy_read_timeout 600;
send_timeout 600;

Quote from tibbie123 on October 9, 2020, 13:54

That fixed it - many thanks!

Quote from Pablo Borysenco on October 12, 2020, 09:44

Hello

Welcome;)