Can't uncheck check boxes
The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday. If you have problems with registration ask help on contact us page pleaseIf you not got email within 24~36 business hours, firstly check your spam box, and if no any email from the support there - back to the forum and read answer here. DO NOT ANSWER ON EMAILS [noreply@pluginus.net] FROM THE FORUM!! Emails are just for your info, all answers should be published only here.
The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
Hello and Merry Christmas and Happy New Year!
I ran into a challenge..
When I enable SEO URL request I can no longer uncheck selections and the red X boxes also do not remove my selection. If I disable the SEO URL request all works fine. https://snipboard.io/GuryYT.jpg
I searched through the forum and do not see anything related to this so figured I'd post to see if I can get a solution.
I just updated to the latest woof pro filter Version 3.3.1 and using wp 6.1.1
Thanks!
Hello
Please paste your license key here - https://share.pluginus.net/image/i20210618130558.png -> https://share.pluginus.net/image/i20210618130614.png and wp-admin access - https://share.pluginus.net/image/i20210618130637.png - I will check it
Thank you! Added. I also noticed the only box I can uncheck is"on sale" whether SEO URL request is enabled or not.
I'm able to check / uncheck all items if SEO URL request is disabled but not when enabled. Just to add further clarification:-)
hello
My test - https://c2n.me/4htA4DH - everything seems to be working correctly .
what am I doing wrong?
You're using the only option that will let you check and uncheck. It's works on the on sale check box but will not work with any other option you select. You're unable to uncheck items (such as color, size, etc...) when the SEO url is enabled. All the circled items are the ones that will not allow you to uncheck.
I added a link in the support private data to the category page that displays all the attributes so you can test there.
Hello
Ok! I got it. Please drop me FTP access - https://share.pluginus.net/image/i20210618130558.png -> https://share.pluginus.net/image/i20210618130637.png
About color - https://c2n.me/4hu41Jb
The problem is only reproducible if there is a"-" character in the attribute slug
Added the support info for FTP!
Thanks so much!
Ah, so it wants the slug to be a short one worded item.... I see!
Please do a test
it was just a coincidence. Looks like you used the attribute before: pa_sheepskin Therefore, the plugin confused these attributes.
The solution was simple, just change the filter sort and save. Attribute data has been updated and now everything works correctly