Can't enable extentions
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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
Quote from Kobalt on February 10, 2023, 15:54We have two sites at the moment
I can't enable extensions on both of the sites.
WOOF on version 3.3.0
HUSKY on version 3.3.2
When I enable an extension and click save, the extension is unchecked again.
We have two sites at the moment
I can't enable extensions on both of the sites.
WOOF on version 3.3.0
HUSKY on version 3.3.2
When I enable an extension and click save, the extension is unchecked again.
Quote from Pablo Borysenco on February 13, 2023, 12:39Hello
Please paste your license key( two keys - one key for each site ) here - https://share.pluginus.net/image/i20210618130558.png -> https://share.pluginus.net/image/i20210618130614.png
Hello
Please paste your license key( two keys - one key for each site ) here - https://share.pluginus.net/image/i20210618130558.png -> https://share.pluginus.net/image/i20210618130614.png
Quote from Kobalt on February 13, 2023, 13:48Hello,
Where can i find the license key on the HUSKY settings page?
Hello,
Where can i find the license key on the HUSKY settings page?
Quote from Pablo Borysenco on February 14, 2023, 13:52Hello
To get license key - https://codecanyon.net/downloads -> https://c2n.me/49ZXJv0.png
Hello
To get license key - https://codecanyon.net/downloads -> https://c2n.me/49ZXJv0.png
Quote from Kobalt on February 14, 2023, 16:46Hello,
I've a license key. But where do I save the key in the plugin settings?
Hello,
I've a license key. But where do I save the key in the plugin settings?
Quote from Pablo Borysenco on February 15, 2023, 14:20Hello
You don't need to save the key in the plugin. Please paste your license key( two keys - one key for each site ) here - https://share.pluginus.net/image/i20210618130558.png -> https://share.pluginus.net/image/i20210618130614.png
And add wp-admin access - https://share.pluginus.net/image/i20210618130558.png -> https://share.pluginus.net/image/i20210618130637.png
Hello
You don't need to save the key in the plugin. Please paste your license key( two keys - one key for each site ) here - https://share.pluginus.net/image/i20210618130558.png -> https://share.pluginus.net/image/i20210618130614.png
And add wp-admin access - https://share.pluginus.net/image/i20210618130558.png -> https://share.pluginus.net/image/i20210618130637.png
Quote from Kobalt on March 22, 2023, 15:20Hello,
Sorry for the long wait.
I've added the information to the private topic
Hello,
Sorry for the long wait.
I've added the information to the private topic
Quote from Pablo Borysenco on March 23, 2023, 12:30Hello
yes i see the error
Please update the plugin - https://products-filter.com/how-to-make-auto-update-for-wordpress-plugins-and-themes-bought-on-envato
And drop me FTP access - https://share.pluginus.net/image/i20230222134241.png ->https://share.pluginus.net/image/i20230222134615.png - i will investigate it
Hello
yes i see the error
Please update the plugin - https://products-filter.com/how-to-make-auto-update-for-wordpress-plugins-and-themes-bought-on-envato
And drop me FTP access - https://share.pluginus.net/image/i20230222134241.png ->https://share.pluginus.net/image/i20230222134615.png - i will investigate it
Quote from Kobalt on March 24, 2023, 11:01Hello,
I can give you access to our acceptation environment. There we have the same issue. The only thing I need from you is your IP address, that way I can grant you access to our server.
Hello,
I can give you access to our acceptation environment. There we have the same issue. The only thing I need from you is your IP address, that way I can grant you access to our server.
Quote from Pablo Borysenco on March 24, 2023, 11:30Hello
Ok! Great!
Added to private data
Hello
Ok! Great!
Added to private data
Quote from Kobalt on March 24, 2023, 11:53Hello,
I've added you IP to our server, you should be able to connect with FTP details in the private data.
Hello,
I've added you IP to our server, you should be able to connect with FTP details in the private data.
Quote from Pablo Borysenco on March 24, 2023, 12:58Please check access, all my file changes are not applied
Or is it the cache settings or the wrong address of the test site
Please check access, all my file changes are not applied
Or is it the cache settings or the wrong address of the test site
Quote from Kobalt on March 24, 2023, 13:15There was a Caching plugin enabled, I have disabled it for now.
Could you check again please?
There was a Caching plugin enabled, I have disabled it for now.
Could you check again please?
Quote from Pablo Borysenco on March 24, 2023, 15:12There was a Caching plugin enabled, I have disabled it for now. - This is the first thing I did. there is no difference
There was a Caching plugin enabled, I have disabled it for now. - This is the first thing I did. there is no difference
Quote from Kobalt on March 27, 2023, 13:03Hello, can you provide a path and file you are trying to edit in the private data?
Hello, can you provide a path and file you are trying to edit in the private data?
Quote from Pablo Borysenco on March 28, 2023, 10:38Hello
I need access to my plugin folder
Hello
I need access to my plugin folder
Quote from Kobalt on March 30, 2023, 10:13Hello,
What file are you editing? I have edited the index.php in your plugin, and I saw my change.
I have placed the path in my private data
Hello,
What file are you editing? I have edited the index.php in your plugin, and I saw my change.
I have placed the path in my private data
Quote from Pablo Borysenco on March 30, 2023, 11:20Hello
I added path in private data
Hello
I added path in private data
Quote from Kobalt on March 30, 2023, 13:48Hello,
I added a var_dump and that worked fine. Could you try that?
Hello,
I added a var_dump and that worked fine. Could you try that?
Quote from Pablo Borysenco on March 31, 2023, 10:32Hello
OK! This does not work! I made a video for you(in private data)
Hello
OK! This does not work! I made a video for you(in private data)